ICT Officer

ICT Officer

Location: The Priory, Canaan Lane, Morningside, Edinburgh

Reference: HO16/ICT

Salary: £28,104.23

Ark is looking for an ICT Officer who is passionate about customer service and knowledgeable in the maintenance and support of IT systems and services. We are ideally looking for someone with a methodical & thorough approach to problem solving and a proven background working in an IT support role with solid technical skills.

In this role you will support the user community and monitor, maintain, and update the ICT infrastructure & systems and will provide an efficient and effective customer service to both technical and non-technical individuals. As well as having the ability to build effective relationships and demonstrate professional communication skills at all levels throughout the business. We would also require you to have a full driving licence to visit our remote sites when necessary. If you have excellent analytical and troubleshooting skills with ability to communicate effectively with strong teamwork and interpersonal skills then we would love to hear from you.

Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. Our aim is to ensure that those who use our services get the very best out of Ark to enable them to live a good life. This is an exciting role and comes at a time where Ark have undertaken a major piece of work where we have reviewed and developed our Business Plan for the next 5 years and beyond. This business plan will see Ark reshape as a modern, future-focused organisation that builds on our technological and digital capability that aims to positively impact on the lives of its tenants, supported people and staff.

For an application form and a ICT Officer Recruitment Pack please visit our website at: https://www.arkha.org.uk/current-vacancies/ict-officer/

For an informal chat about the role please contact: Michael Catlin - 07514 670193

Closing date for applications is Friday 23^rd April 2021

Working towards equal opportunities and a diverse workforce

Scottish Charity No. SCO15694