IT Infrastructure Specialist - Aberdeen, Elgin, Dundee or Glasgow

Are you a solution driven and customer-focussed IT professional with an in-depth experience of administration of Microsoft products and working as an integral part of a large organisation?

If you’re looking for a fresh new challenge where you can share your expertise and make a real difference supporting our colleagues then this could be the role for you!!

We’re now on the lookout for an IT Infrastructure Specialist to join us on a full-time, permanent basis.

This role can be based in our Elgin, Dundee, Aberdeen or Glasgow office or on a hybrid working model. As travel is required in this role you must flexible to occasionally travel across Scotland when needed.

​​​​​​​We're on a journey of digital transformation, engaging our frontline workers in the tools and technologies to help them do their jobs and improve the lives of the people we support.

The Role

As our IT Infrastructure Specialist, you’ll support the Head of ICT and Digital Transformation to make technically sound and financially astute infrastructure choices which provide a stable, secure and resilient IT environment for our 2000 colleagues.

You will be responsible for the day to day running and reporting of the IT Support Helpdesk function along with providing coaching and mentoring for front line support.

Part of your role will also include investigating and resolving ICT systems and process issues, suggesting improvements and liaising with third part contractors providing hardware, software and other ICT related services ensuring that agreed SLA’s are met.

See attached Role Profile for full list of duties and responsibilities

What we’ll need you to bring;

• Exceptional communication skills both verbal and written.
• Ability to analyse and interpret statistical data and to present informative reports.
• Significant experience of working as an integral part of an IT department in a large organisation.
• Experience of managing a helpdesk environment supporting various locations and a wide variety of software and hardware.
• Knowledge of Microsoft SQL, Active Directory and Group policy.
• Expert skills in performance tuning, monitoring and troubleshooting data integration solutions.
• Extensive experience of administration of Microsoft products, including Windows Server environments, Remote Desktop Services, Microsoft 365 and Azure.

It would be great if you had;

• Degree in I.T. (or related professional qualification – MCSA,MCSE)

About Us

With over 40 years’ experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism and complex care needs, to live the best possible life. We aim to be the best employer in social care in Scotland and would love for you to come and join us. We thrive on teamwork and are passionate about the care and support we provide. If you're looking for a rewarding career where you know you can make a difference, then look no further.

We are an inclusive employer and encourage applicants from all backgrounds and communities. Talk to us about flexible working and reasonable accommodations.

Have any questions? If you'd like to find out more, please email Lesley.Dejager@cornerstone.org.uk

Shortlisted candidates will be invited along to a virtual interview on Monday 20th February 2023.

Sound interesting? Apply today, we’d love to hear from you!

​​​​​​​The successful candidate will be required to go through a standard Disclosure check through Disclosure Scotland.