Service Administrator (Dumbarton)

We’re now on the lookout for a friendly, efficient and reliable new colleague to join our team in West Dunbartonshire as Branch Administrator on a full-time 39 hours per week basis. The role is for 1 year on a fixed term contract.

You will be based in our purpose build facility in Dumbarton where we provide support to eight individuals with complex support needs to live in their own flats. Our team consists of three managers as well a team of dedicated support practitioners.

The Role

As Service Administrator, you’ll be first point of contact and will be involved in all aspects of the day-to-day administration tasks and supporting the team where needed.

This is a fast-paced role and you’ll act as a central point of contact within our service, coordinating a wide range of administrative tasks, including but not limited to:

• Supporting the services and and team with administrative tasks
• Processing incoming and outgoing mail
• Banking & finances
• Managing staff files
• Answering the telephone
• Communication with with colleagues, customers and stakeholders at all levels.

About You

What we’ll need you to bring;

• Experience in providing administrative support in a customer-facing role
• Confidence in the use of Microsoft packages (including Outlook, Word and Excel)
• Excellent written and verbal communication skills
• The ability to prioritise your workload and work independently
• Great problem-solving skills with a positive can do attitude and approach
• Excellent attention to detail

Hours of work will generally be between 9am-5pm, Monday to Friday, however there is an expectation of some flexibility around this to support the service with meetings which may occur out with normal working hours

About Cornerstone

With over 40 years’ experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism and complex care needs, to live the best possible life.

We offer a truly personalised service. We work closely with the people we support, and their families, to determine priorities and to set goals. We are flexible in our care provision and will discuss what we can do to make the biggest difference to the lives of the people we support.

Sound interesting? Then what are you waiting for? Apply today, we can’t wait to hear from you!

Have any questions? If you'd like to find out more, please contact Carol Masterton on 01389 750403.

We are looking to fill this vacancy as soon as possible, so reserve the right to close our advert early if we find a suitable candidate before the closing date. Please apply early to avoid disappointment.

Successful candidates will be required to go through a standard Disclosure check through Disclosure Scotland.

Cornerstone welcomes applications from all sections of the community and actively seeks to increase the diversity of our workforce.