Office Assistant – Edinburgh - Ref 081

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. Hanover provides and manage a wide range of housing throughout Scotland that enhances our residents’ quality of life. Hanover continues to innovate and adapt to the challenges of tomorrow with personal protective equipment available, sustainable ICT systems, and control measures in place for the managed delivery of our services including strong adherence to social distancing practices throughout.

Main Responsibilities

The Office Assistant Edinburgh is responsible for organising Area Office resources and providing important assistance to our experienced Enhanced Housing Manager and Operations Managers. You’ll be provided with a well established induction program to help you hit the ground running with:

• Being the first point of contact for our customers.
• Inputting application data for new applicants.
• Managing invoices for our contractors that provide a variety of services – a key part of the job to make sure people get paid on-time.
• Managing various email accounts, administration and reception duties.

About You

We welcome applications from all backgrounds and experiences though the Office Assistant Edinburgh will typically have 2-4 years experience in an office environment with developed clerical and office practices. To be successful in this role, you’ll be expected to consistently demonstrate your:

• Excellent telephone etiquette.
• Customer focused behaviour.
• Strong arithmetic and written grammar.
• Strong MS Office Suite skills.
• High organisation skills and ability to engage with the general public.

What We Are Offering

Hanover is accredited with The Silver Investors in People Award. Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded:

• Competitive Salary and Remuneration
• Flexi-Hour system is available for this post.
• Ongoing Continuing Professional Development (CPD)
• Enhanced Annual Leave Entitlement
• Pension Options
• Enhanced Maternity Benefits
• Employee Protection Protocols
• Cycle to Work Scheme, Childcare Vouchers, and Employee Assistance Program