Manager - Housing with Support/Care at Home service

Manager - Housing with Support/Care at Home service

An exciting opportunity has arisen to join VSA as a Manager on a full-time (39 hours) permanent basis at our Broomhill Park Service. We are looking for an experienced and qualified individual to manage and run the day to day operations of the service and provide leadership and guidance to support staff.

Broomhill Park is one of our Assisted Living Communities, which supports people to maintain a level of independence, and live life to the fullest in a safe environment with access to care and support when they need it.

Our services are designed to provide people with their own apartment and living space within a safe and secure environment

Our team are on hand 24/7 to support our tenants health and well-being and can provide support with daily activities such as housekeeping, laundry, shopping and assistance with bathing, dressing and attending appointments. The service is designed to promote independence in a home-like setting and offers communal areas such as café’s, entertainment lounges, hair dressing room and enclosed outdoor gardens. Our services provide tenants with practical, emotional and social support. We have a range of daily activities, social events and recreational opportunities which help to maintain vital social interaction and companionship reducing loneliness and isolation.

About You:

To join us as a Manager, you'll need to be a Registered Manager with a passion for supporting adults with a variety of support needs. This role calls for excellent leadership, organisational and management skills. We're looking for candidates with experience in management, a strong understanding of safeguarding, Care Inspectorate and compliance guidelines. You should have the confidence to communicate with colleagues at all levels with a proven track record of running a 'Very Good' rated care home, which will also be complemented by your blend of compassion and resilience.

As a Manager of this busy service you will be required to provide a quality service in order to meet the identified needs of service users, in line with specified VSA standards, policies, codes of practice and regulatory requirements, managing resources effectively within an agreed financial framework.

To be considered, you must hold an SCQF Level 9 (SVQ 4) in Social Services and Healthcare (or acceptable equivalent qualification). In addition to holding a practice qualification, you must hold, or agree to work towards a management qualification during registration.

You will have previous experience in the provision of care and of co-ordinating activities within the workplace and a genuine enthusiasm to help enhance the lives of our residents. In addition, you will have a working knowledge of the SSSC Codes of Practice, have the ability to work on your own initiative and be a good communicator and leader.

What we can offer you:

Competitive Salary

Generous Holidays

Sick Pay Scheme

NEST Pension Scheme

Refer a friend scheme

Ongoing professional development

Ideally this role will be suit to an experienced Manager or Deputy Manager within a care home setting looking for that next career step.

If this sounds like you then we would love to hear from you.

Start your career journey with VSA today!

Main Duties/Responsibilities:

• Developing and using systems to communicate, record, and report; ensuring that records are updated accurately and reports are produced when required so as to provide reliable data to support decision-making for management purposes and to meet regulatory requirements.
• Overseeing the communication systems and processes needed to enhance and develop the work of staff teams and address the needs of service users, taking appropriate action to progress issues arising from communication processes relating to both staff and service users.
• Developing, maintaining and evaluating systems to promote the rights and responsibilities of service users, ensuring that practice is non-discriminatory and that service users’ personal beliefs and preferences are appropriately acknowledged.
• Ensuring that practices are in place to encourage and facilitate service users to participate in social activities, develop social networks, access services and facilities, and to live as independently as possible, in accordance with their needs and preferences.
• Developing and maintaining healthy and safe practices in the work place through the effective Implementation and monitoring of risk assessment procedures relating to the protection of staff and service users, including the administration of medicine; complying with health, safety and security regulations and procedures.
• Monitoring the development, implementation and review of personal plans with service users, ensuring that their needs and preferences are met.
• Ensuring that services are designed, delivered, and reviewed to promote the best possible outcomes for individual service users.
• Ensuring that procedures are in place to support service users and staff appropriately when experiencing a significant life change or loss.
• Identifying staffing requirements in relation to operational objectives and budgetary requirements, establishing procedures to ensure that staffing cover is maintained at appropriate levels to meet regulatory requirements.
• Overseeing and participating in the selection and recruitment of staff, identifying job and person requirements, in accordance with specified standards and procedures.
• Developing teams and individuals to enhance performance, identifying development needs and implementing plans to meet these needs.
• Ensuring that staff performance is assessed and conveyed to individuals and teams in accordance with VSA’s appraisal/supervision procedures and, where appropriate, shortcomings are addressed with reference to agreed procedures.
• Establishing, maintaining, and developing an effective working environment in respect of working relationships, identifying and minimising interpersonal conflict, and where appropriate implementing VSA disciplinary and grievance procedures.
• Managing the use of financial resources within the Home, controlling expenditure against budgets and making recommendations for expenditure.
• Developing and maintaining good working relationships with regulatory bodies (Care Inspectorate) to ensure compliance with regulatory requirements and codes of practice. Reporting any alleged or actual breaches of practice to the necessary bodies following both VSA and regulatory guidelines.
• Developing one’s knowledge and practice continuously through participation in training and development activities.
• Having responsibility for establishing and maintaining robust internal control systems within their areas of responsibility to facilitate improvement in the quality of service provided.
• Carrying out other duties from time to time provided they are reasonable and within the post holder’s capabilities.

Qualifications/Training/Education:

Essential:

• Registration with SSSC and required qualification or hold registration with other professional body.
• SVQ 4 in Social Services and Healthcare (or acceptable equivalent qualification)
• Evidence of continued learning

Desirable:

• LMC (or other management qualification accepted by SSSC)

Experience:

Essential:

• Experience of managing within a care home or housing with support setting.
• Supervising staff
• Working to specified standards, involving the concept of ‘good practice’
• Communication and negotiation processes
• Creating/ developing procedures suitable for the service

Desirable:

• Experience of managing budgets
• Contributing to policy making
• Managing poor performance and disciplinary issues

Key Skills/Aptitudes:

Essential:

• Evidence of good communication skills- both verbal and written.
• IT skills e.g. e-mails
• Ability to write comprehensive reports
• Good interpersonal skills
• Evidence of ability to manage and motivate staff
• Knowledge of legislative requirements of a care home.
• Knowledge of National care Standards, Quality Themes and Care Inspectorate and commissioning inspection procedures.

Desirable:

• Leadership skills
• Well Organised
• Well developed decision making skills
• Processing data electronically.

Personal Qualities:

Essential:

• Integrity
• Self-confidence
• Flexibility
• Approachable
• Non judgmental
• Resilient