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  • Ref no: EDN12699
  • Published: 27/3/2020
  • Closes: 3/4/2020
  • Location: ATEC24, 42 King's Haugh, Edinburgh, EH16 5UY
  • Salary: £18,316.00 - £21,190.00 per year
  • Contract Type: Fixed Term
  • Position Type: Full Time
  • Hours: 36 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

Job Description

Edinburgh Health and Social Care Partnership

Business Support Administrator - fixed term until 01/11/20

Salary: £18,316 - £21,190
Hours: 36 hours per week

6 Months fixed-term position, 36 hours per week.

Provide a reliable business support service through a variety of formats including; telephone, face to face, email, and online.

Work proactively to facilitate business support to the full range of services and activities.

Handle sensitive and personal information in line with appropriate policies and confidentiality guidelines.

Work within a team of business support staff dealing with customer’s issues and service requests through provision of information, guidance, or progressing requests to wider council services.

Work within agreed timescales to meet legal and statutory obligations.

Deliver business support to customers and service users within the operating principles of business support.

Use appropriate systems to process service requests or updates for wider council services.

Work with all business support staff to support new initiatives and the strategic direction of the Council and ensuring that that all customer contact services are planned in a consistent manner in accordance with the Council’s strategic objectives.

This post is subject to a Basic Disclosure check.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. 

The advertised salary will increase by 3% on 1st April 2020.

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