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  • Ref no: EDN11478
  • Published: 29/11/19
  • Closes: 8/12/19
  • Location: Assembly Rooms, 54 George Street, Edinburgh, EH2 2LR
  • Salary: £18,316.00 - £21,190.00 per year
  • Contract Type: Casual/Relief
  • Position Type: Casual/Relief

Applications for this job cannot be made online. Please refer to the advert for further information.

Job Description


Customer Services Supervisors - Bars & Catering
Assembly Rooms & Church Hill Theatre

Salary: £18,316 - £21,190 (pro rata for part time)
Hours: various

We are looking for can do / customer focused individuals  to come and join our bars and catering team at the Assembly Rooms and Church Hill Theatre.

The role is there to help the operational running of the bars and catering element of our events and performances and to ultimately support the duty managers in delivering exceptional experiences.  

If you have a can do attitude and have  exceptional customer service skills  then we wish to hear from you.


Responsible for helping deliver the bar and catering operations and any associated services in any of the Cultural venues, adhering to the cultural venues set service standards.

Work in one of the bars, selling points or café areas through the Cultural venues including any event functions where alcoholic beverages and food will be served.

Preparation of café food including but not limited to sandwiches, light meals and bar snacks when working on one of the café or bar sales points

Responsible for setting up bars in line with event and client requirements, ensuring that they are fully stocked and equipped before staff come on shift and that at the end all closing down procedures are followed including cashing up, cleaning of work areas, restocking and securing the securing of stock.

Responsible for handling and cashing up large volumes of cash, processing credit card transactions, making floats and ensuring that any financial discrepancies are investigated and reported.

Act as key holder including locking and alarming the venues at the end of the night as required.

Responsible for ensuring that all staff follow the Cultural venues policies and procedures and that all other relevant licensing, health and safety requirements, contractual and other statutory obligations are met.

You may be asked to act as one of several personal licence holders for the cultural venues.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.  For roles in grade 5 or above, annual increments in our contribution zones are dependent on achieving agreed performance goals.

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