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  • Ref no: ERN02446
  • Published: 15/11/2019
  • Closes: 1/12/2019
  • Location: Barrhead Offices, 211 Main Street, Barrhead, East Renfrewshire, G78 1SY
  • Salary: £23,432.00 - £25,658.00 per year
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 35 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.


We are looking for a Trainee ICT Officer to join our busy Operations team which is tasked with monitoring and managing the Council’s ICT network.  As part of a team, you’ll play an important role in supporting and maintaining the current network environment, and also developing the use of new technologies to support the Council’s drive to a “digital by default” model wherever possible.


In this role, you’ll help to manage support calls covering a wide range of disciplines and provide clear advice and support to customers from a non-technical background.  You will assist in the configuration, management and development of the various technologies employed by the Operations team, including firewalls, load balancers, network switches, iSCSI storage and our virtualised server estate.  You will also assist with ICT Projects and liaise with external agencies where appropriate to progress technical issues.


You will be experienced in Microsoft Windows Server operating systems, Active Directory and TCP/IP communications.  Ideally, you will also have experience of firewalls, proxies and Cisco switching and routing.


You will be an excellent communicator and team player with the interpersonal attributes to develop good working relationships with a range of ICT colleagues, internal customers and external suppliers.

Additional Information

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