- Location: Rothesay House, Glenrothes, KY7 5PQ
- Salary: £20,573.00 - £22,807.00 per year
- Contract Type: Permanent
- Position Type: Full Time
- Hours: 36 hours per week
Applications for this job cannot be made online. Please refer to the advert for further information.
Interview Date: Monday 3 February 2020
The job pack for this vacancy is attached at the bottom of the page. It provides more detailed information about the job and the type of person we are looking for.
For 'Helpful Hints' when applying to work for us and details of our How We Work Matters Behaviour Framework, please click here.
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Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect.
We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife and we work with many different organisations, including tenants groups, to try to make that happen.
As a Housing Assessment Officer you will form part of the Adaptations Team. You will work alongside colleagues in the Health and Social Care Partnership to support and promote independent living by providing housing improvement information, advice and assistance to those in Fife Council tenancies and private housing.
Before confirming appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) Scheme Membership through Disclosure Scotland
We are looking for an individual who can empathise with our service users, and who can demonstrate inter-personal, team working and coping skills to deliver the best services they can to our clients.
Essential criteria for the post include
- 4 Standard Grades or equivalent, including English, or an SVQ Level 2 in Housing
- Good communication skills at all levels, both verbal and written
- Confident worker with the ability to work as part of a team or as an individual
- The ability to deliver quality customer service and work well under pressure
- Knowledge and understanding of housing issues and policies
- Ability to work with minimum supervision
- Ability to prioritise workloads, analyse and resolve problems
- Excellent organisational skills
- Excellent numeric and computer skills
- Able to provide a regular and effective service.
In Fife Council how we work matters and you will be responsible for being a role model by displaying and promoting behaviours that are expected of all Council employees:
- Take ownership
- Focus on customers
- Work together
- Embrace technology & information
- Deliver results
For further information, please contact: Leanne Gilhooley 03451 555 555 ext 480415 or e-mail Leanne.Gilhooley@fife.gov.uk