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Ref no:
GLA12891
Published:
22/11/2024
Closes:
08/12/2024
Location:
231 George Street Glasgow, G1 1RX
Salary:
£29,751.95 - £33,585.88 per year
Contract Type:
Temporary
Position Type:
Full Time
Hours:
35 hours per week
Work From Home:
Hybrid

Job Description

Based in Customer & Business Services (CBS), Employee Service Centre (ESC) reporting to the Service Delivery Manager, the role of the Training Officer is required to design, build and deliver training across all the ESC areas. This will include all aspects of induction, new starts, project and upskill training.

The training role will be vital to the continued effective operation of the ESC and requires candidates to be able to use their initiative, ensuring that all training documentation remains current and regularly review the ongoing effectiveness of their training.

In addition to this, you will be required to ensure that you are supporting the operational teams and highlighting any challenges that may be impacting performance or the overall effectiveness of the service delivery where training could assist.

The successful candidates should be able to work under pressure and will be proficient with Microsoft Office packages and have excellent interpersonal and communication skills. Experience in the use of SAP HR, Pulse and EDRMS would be advantageous.

Hybrid working is available in this role. If you’re shortlisted for the post we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to manage and maintain your work life balance.

This post is temporary for a period up to 12 months.

Only existing employees of Glasgow City Council or one of its Arms Length External Organisations can apply for this vacancy

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation

 

For further information about working for us please refer to our website GCC HR Policies

 

 

 

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