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Ref no:
HGH13385
Published:
21/3/2023
Closes:
3/4/2023
Location:
Osprey House, Alness Point Business Park, Alness, IV17 0UP
Salary:
£21,767 - £24,115 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
35 hours per week

This position has expired.

Job Description

Post Title:   Customer Services Assistant  
Location:     Service Centre, Osprey House, Alness 
Hours:          35 Hours per week
Duration:    Permanent
Salary:          £21,767 - £24,115 p.a.

Salary placing will normally be at the first point of the scale.

This post is under represented in males.  Applications from males are encouraged.

Contact Person: Paul Connelly Tel: 01349 886777

Job  Purpose:  To support, manage and assist in the delivery of a professional and efficient frontline service throughout the customer service network. Resolving customer requests for service and information and assisting in the day to day operation of the customer services office. Specific duties may vary from location to location.

Please APPLY  ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact Business Support, T: 01955 608279 (24 hour voicemail) quoting post the reference number above.

If you require assistance to complete and application form please email employ.ability@highland.gov.uk and mark for attention of Kim/Fiona.

The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace.

As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.

Shortlisted applicants will normally be contacted by e-mail, unless otherwise stated. Please check your e-mails regularly, including your junk/spam folder.

Requirements

Recent and relevant experience of delivering a customer focused frontline service to the public in an office environment.