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  • Ref no: MID03043
  • Published: 24/9/2019
  • Closes: 18/10/2019
  • Location: Midlothian House 40-46 Buccleuch Street, EH22 1DN
  • Salary: £18,315.00 - £25,622.00 per year
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 36 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

Job Description

Post Ref: RAE0022
Post Title: Trainee Applications Support Officer
(Modern Apprentice)
Directorate: Resources
Closing Date: Friday 18th October, 2019

We are looking to recruit 16-19 year olds in order to comply with Skills Development Scotland requirements to secure fully funded training places. As this is considered a funding issue it is therefore only open to 16 to 19 year olds and age legislation is not applicable.

An exciting opportunity has arisen for motivated and enthusiastic candidates to develop the necessary skills to deliver software and applications support to staff across all Council services.

Based in Midlothian House as part of the Business Applications Team within Business Services, you will provide support for a number of business critical systems utilised by Finance & Revenues, HR/Payroll, Education, Health and Social Care, Property & Roads Maintenance and Waste Services.

You will work to support the modernisation and development of processes and the production of management information.

This role would suit ambitious individuals who would be interested in developing a career in the support of software/applications and are looking for an entry level post that offers the prospect of gaining a breadth of experience.

You must hold a minimum of three standard grades level 3 passes or above in Mathematics and English or equivalent (SVQ level 2 or equivalent is an acceptable alternative) with some practical experience or demonstration of competency in the use of Microsoft Office software (an SVQ2 or equivalent is an acceptable alternative).

You should also be able to demonstrate interpersonal skills, an awareness of the importance of confidentiality, an attention to detail and an ability to prioritise to achieve deadlines.

It is expected that the successful candidate will work towards completion of SVQ level 3 Business and Administration in year 1 and HNC Admin & Information Technology in years 2 & 3. A programme of on the job training will be provided to complement formal study.

Salary grade: The salary placing will depend on successful progression through a training and development programme as below. As well as completion of formal qualifications, progression is dependent on achieving a satisfactory annual appraisal rating.

Salary Point Placing
Grade 2
£19,404.70 to £20,287.58
Entry Level

Grade 3
£20,588.14 to £21,489.81
Successful completion of SVQ Level 3

Grade 4
£21,846.72 to £22,823.53
Successful completion of HNC Admin and IT

Grade 5
£23,462.22 to £25,622.47
1 year work experience following completion of HNC.

Please refer to Key Work Areas Document for further information

Job Attachments