- Location: Moray Area, IV30 1BX
- Salary: £17,323.15 - £18,642.65 per year
- Contract Type: Permanent
- Position Type: Full Time
- Hours: 36.25 hours per week
To provide clerical support to Community Care staff.
Provide a clerical support service to Community Care staff.
Provide a reception service to Community Care staff.
Enter and update client information on Care First (Social Work Information System) and other data base as required.
Health and Safety
Provide a clerical support service to Community Care Staff.
Type and word process from draft documents, including routine correspondence in the form of standard letters, memos and reports, as well as other materials involving creative layouts.
Prioritise workload according to timescales set by indicating to the relevant staff member whether or not a request can be met within the timescales set.
Utilise a variety of software packages according to the requirements of particular tasks.
Provide a reception service for Community Care Staff.
Answer telephone calls, dealing with both routine and complicated enquiries where possible and pass on messages to appropriate contact person when necessary.
Arrange for the faxing of documents and correspondence as required and ensure that incoming faxes are directed to the appropriate contact as timeously as possible.
Photocopy documents and materials.
Open, date stamp and distribute incoming mail.
Enter and update client information Care First (Social Work Information System) and other data base as required.
Undertake necessary training required to enable accurate and efficient use of Care First
system and other data base.
Enter and update client information on Care First package or other data base as required.
Health and Safety
To take reasonable care for the health and safety of self, other staff and service users as defined by Council policy and other relevant documentation and training.
To co-operate with the Council in ensuring that health and safety duties are complied with.
The above is intended to provide a clear but concise statement of the present MAJOR TASKS and ACTIVITIES of the job. It is not an exhaustive list of all its detailed duties.
Experience of working in a busy office environment using relevant technology and equipment e.g photocopier, E-mail, Intra/Internet
Clerical/ typing and word processing experience.
Experience in packages including Word, Excel, Access.
4 SQA /Standard Grades or equivalent at level 3 or above including English and Secretarial Studies (or equivalent)
Effective verbal and written communication skills.
Effective organisational skills with an ability to prioritise work.
Ability to record information accurately
Ability to use own initiative and to work as part of a team.
Confident, efficient and reliable
Ability to relate well with all levels of staff
Discreet and tactful
Willingness to accept direction/delegation
Appreciation, acceptance and commitment to the importance of confidentiality.
Ability to work in an open plan office
Ability to work in different offices dependent on service requirements
Must be able to work flexibly to meet the needs/demands of the service
Closing Date: 22 November 2019
Starting Salary: £17,323
£9.19 per hour
36.25 hours per week
Proposed Interview Date: 3 December 2019
For further information please contact Linda Marquardt 01343 567102