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Ref no:
Various Locations in Perth & Kinross Council Area, PH1 5GD
£26,897 - £29,807 per year
Contract Type:
Fixed Term
Position Type:
Full Time
36 hours per week

This position has expired.

Job Description

Support Officer, Older Persons Housing Outreach PKC09176
£26,897 - £29,807 Fixed Term until 31/03/2023
Hybrid working. Part of the Older Persons’ Housing Team across various sites in Perth and Kinross area.

An exciting opportunity has arisen for a Support Officer to help with the Outreach project for Perth and Kinross Council tenants aged 50 and over within Perth and Kinross.  This work is focused in Perth City Centre, Bridgend, North Muirton and Invergowrie areas. 

As an Outreach Support Officer, you will report to the Older Persons Housing Co-ordinator and work as part of the wider Older Persons’ Housing Team to provide floating housing support to Perth and Kinross Council tenants within these communities.  You will have a lead role in the delivery and the promotion of the Outreach project and the services on offer.  One of the aims will be to encourage older people in the local communities to make use of the services offered within Older Persons' Housing as and when they feel the need, but the ultimate aim is to ensure that they are safe, well and living as independently as possible within their own homes.

You will generally be required to work Monday to Friday from 8.45 to 5pm but due to the nature of the project and to ensure the needs of tenants are met, there will be an expectation that you will work flexibly and this could include some evening and weekend work. 

To support the tenants as part of this project the key areas of focus will be:
Wellbeing and reducing isolation- being part of services already offered in Sheltered Housing units such as activities and events
Advice and assistance – housing advice, budgeting, aids and adaptations 
Digital support and assistance- including helping tenants to use digital technology and the use of Smart Technology
Referrals to other services such as - Community Alarm, Occupational Therapist, Welfare Rights
Management of the home – hoarding, safe guarding
Vulnerability concerns – adult protection, health issues, fire risk, debt 
Building key links with multiple internal and external agencies and services

The Individual

To help in the delivery and promotion of this worthwhile project, we are looking for a people-person who is enthusiastic, innovative and creative.

You will be able to communicate effectively with tenants to build relationships and with other internal and external agencies to provide a person-centred approach and the best possible outcomes for individuals.

You will have experience in supporting older people in their own homes and delivering on the aims and objectives of the project.

As this is a relatively new project, there could be some challenges along the way, but you will be instrumental in how the project is delivered, developed and the outcomes which it achieves.  It is crucial, therefore, that you will be resilient to deal with the challenges and hurdles you may encounter and you will have strength of character and be solution-focused to keep the project on track and achieve the intended outcomes.

One of the main aspects of this project is to ensure that older people have the skills and knowledge to access the internet and to use a range of assistive technology, you will require a good understanding and wealth of experience of working with digital technology.

You will have a non-judgemental attitude, be empathetic and sensitive to tenants’ needs. You will understand and have an awareness of the wellbeing and individual needs of older people.

To ensure the smooth running of this project, you will be a highly organised individual and have the ability to prioritise your own workload.

You are required to register with the Scottish Social Services Council within 6 months of commencing employment and are responsible for maintaining annual membership.

You should have SVQ3 in Health and Social Care (or equivalent in a relevant discipline) or a willingness to work towards it.

Because the project will be rolled out across different areas of Perthshire, it is essential that you are able to drive and hold a clean, current driving licence. 

If you would like any more information regarding this vacancy, please contact Andrea McCallum, Team Leader by emailing

When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland here.