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  • Ref no: REN04937
  • Published: 17/2/2020
  • Closes: 23/2/2020
  • Location: Renfrewshire House, Cotton Street, Paisley, PA1 1TS
  • Salary: £30,167.00 - £32,959.00 per year pro rata
  • Contract Type: Temporary
  • Position Type: Full Time
  • Hours: 35 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

Advert

Based at Renfrewshire House, Cotton Street, Paisley

This two-year temporary post offers an exciting opportunity to join the End User Support Team within ICT Services. The team is responsible for remote and mobile desktop support across all 180 sites within Renfrewshire Council. You will work in one of three teams ensuring the provision of excellent technical solution and customer service (as demonstrated by winning the 2019 Team of the Year (Organisation), in the Council’s Staff Recognition Awards).

You will have an HND in a computer related discipline or will have worked in an ICT support role previously as well as experience of an IT Service Desk environment. It is also essential that you have experience of end user support in a customer facing role. In addition, you will have knowledge of technical solutions used to support desktop environments.

It is desirable that have experience in a local government IT support environment as well as experience in contributing to the development of support practices and procedures
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.

For an informal discussion about the role contact Gillian Dickie on 07766 656 569.

Closing Date - Sunday 23 February 2020

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