Skip to main content
  • Ref no: SBO03902
  • Published: 11/2/2020
  • Closes: 23/2/2020
  • Location: Peebles Contact Centre, Chambers Institute, 15 High Street, Peebles, Peeblesshire, EH45 8AF
  • Salary: £18,686.15 - £20,693.65 per year
  • Contract Type: Fixed Term
  • Position Type: Part Time
  • Hours: 14 hours per week

Job Details

Grade: 5A
Hourly Rate: £10.23 - £11.33
Salary: £18,686.15 - £20,693.65 pro rata per annum
Contract Duration: Temporary until 30 September 2020



Role Purpose

A vacancy has arisen in Peebles Contact Centre, with periodic cover of Innerleithen Library Contact Centre.  The post is for 14 hours per week working on a Thursday and Friday and the successful candidate must have excellent customer service skills.


At least 5 SCE Standard Grades at level 3 or above (or equivalent) including English and Mathematics or Arithmetic. 
Commitment and ability to achieve an appropriate level of Customer Service qualification or
SVQ level 2.

Informal Enquiries

Informal enquiries can be made to Tracey Beattie by emailing or Pauline Clark by emailing Both can be contacted on 01835 824000.


Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.  In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post.  All appointments will be made on merit. 

Job Attachments