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Ref no:
SOA06489
Published:
10/9/2021
Closes:
26/9/2021
Location:
Council Headquarters, Wellington Square, Ayr, Ayrshire, KA7 1DR
Salary:
£40,515 - £43,033 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
35 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

Job Description

What is the role?

The ICT Service Advisor performs an internal Business Relationship Management (BRM) function between Council Service Leads and ICT. The role ensures ICT is aligned to the specific needs of Council's technology users, and facilitates effective access to ICT services and support when needed. The role of ICT Service Advisor is quite complex, merging functions of business analyst, technology specialist, programme manager, change manager, customer service specialist, solution architect and training skills advisor. The role is intended to be the trusted partner of Directorates, Service Leads and their teams for technology-related services and decisions.

Please click on the option to download additional information on this vacancy to access the Job Description.

Extra information:

The Grade of this post is Grade 3 / Level 11, the hourly rate is from £22.20 to £23.58 and the annual salary is from £40,515 to £43,033.

Please note you may be required to meet the cost of a Standard Disclosure check.

Closing date for applications is 26 September 2021.

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