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Ref no:
Council Offices, Bridge Street, 6 - 14 Bridge Street, Dumbarton, G82 1NT
£20,822.11 - £28,030.46 per year
Contract Type:
Position Type:
Full Time
35 hours per week
Work From Home:

This position has expired.

Job Description

We have multiple vacancies across WDC's generic ICT 1st Line Support Analyst roles which are available in the following teams; Business Applications, Server, Network, Device, Service Desk, Security and Project Implementation. This generic role provides a wonderful and exciting opportunity for employees to move between the various teams to gain exposure to a range of skills, tasks, training and development.

Even if you don't have the required experience or qualification to be an analyst yet, we are still encouraging you to apply as we have alternate roles such as ICT Service Desk Assistant, ICT Service Centre Assistant,  ICT Support Administrator, where the successful candidates will rotate between the various teams outlined above and given the required in house and external training to develop these candidates to enable them to apply for an analyst role within an estimated 12-24 month period.

There are both permanent and fixed term (with possibility of permanent) opportunities available.

Placing on the salary scale will be dependent on qualifications and experience with Assistant roles being grade 3 (starting salary of £20822) rising to Analyst roles at Grade 5 (starting salary £26150).



This post is considered as Regulated Work with Adults and/or Children under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.


The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975.

Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: