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Ref no:
Council Offices, Bridge Street, 6 - 14 Bridge Street, Dumbarton, G82 1NT
£18,066.00 - £19,690.00 per year
Contract Type:
Position Type:
Full Time & Part Time
35 hours per week

Job Description

Post 1 35 hours  Post 2 - 14 hours (the salary will be pro-rata'd to the hours worked)

Working within a busy Contact Centre environment, we are looking for someone who is friendly, hardworking and thrives in a fast-paced environment and shows a willingness to help others in crisis.

Duties will include providing administrative support in a team responsible for the Scottish Welfare Fund and Discretionary Housing Payments and benefit appeals; including vetting and processing of application forms, making decisions within set parameters, and the provision of goods and services to citizens. Recently this has also included the inputting and processing of the Self Isolation Support Grants.



The preferred candidates will be required to complete a Basic Disclosure Check prior to a formal offer being made by West Dunbarton Council.

The Individual

West Dunbartonshire offers a family friendly working environment, endeavours to ensure a work life balance and welcomes applications from employees requiring flexibility.  For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

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