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  • Ref no: GCU00779
  • Published: 21/11/19
  • Closes: 4/12/19
  • Location: Glasgow Caledonian University, Cowcaddens Road, G4 0BA
  • Salary: £23,067.00 - £25,941.00 per year
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 35 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

Advert

Interviews for this role will be held on 15th January 2020

Glasgow Caledonian University a vibrant, multi-cultural, modern university in the centre of Glasgow and is placed amongst the top 200 modern universities in the world (THE, 2019) and in the top 50 universities globally for social impact (THE, 2019).  Our welcoming community of 20,000 students from more than 100 countries enjoy a wide range of award-winning support services and state of the art facilities across each of our campuses in Glasgow, London and New York.   Our University mission, commitment to the Common Good and core values of integrity, creativity, responsibility and confidence is integral to everything we do and how we deliver our mission.

The Directorate of School Professional Services provides support for three Academic Schools.  The Directorate covers Registry, Technical Services, Academic Quality and Administration teams.  The focus of the directorate is to provide an outstanding service to all our users supporting and enhancing the student experience.

The Technical Services team is seeking to recruit a flexible and highly motivated IT Technician to provide essential technical support to the Academic Schools for the delivery of the university's teaching program.

While working within the well-established team of technicians the role holder will be required to demonstrate a good working knowledge of supporting desktop operating systems, computer hardware and software, and understanding of TCP/IP networking. Evidence is required of recent working knowledge of using deployment products and process, for example, Microsoft System Centre (SCCM), JAMF, Deployment Toolkits (MDT), to create and deploy operating system images to client computers. The work is varied, you will be required to provide day-to-day front line IT support to our Vision Centre systems and desktops, ensuring that users have appropriate system access, and assist with effective and efficient provision of hardware and software support across the Academic School’s specialist computer laboratories. You will have involvement in longer term change, transformation and upgrade projects in a supporting role. Knowledge of Health & Safety in the workplace and familiarisation with teaching room technology, such as smart boards, projector and audio equipment, would be an advantage. As a Technician, you will also contribute to the development of a “one team” culture by embedding teamwork as part of your core ethics as well demonstrating commitment to the GCU values.

For further information, please contact Frank Geraghty, Technical Manager, Technical Services - Digital & Health, School Professional Services (F.Geraghty@gcu.ac.uk) or Jeremy Bailey, Technical Officer, Technical Services - Digital, School Professional Services (Jeremy.Bailey@gcu.ac.uk)

As the University for the Common Good, we are committed to embedding equality and diversity, as well as our values in everything that we do.  As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.

Applicants must have the continued right to live and work in the United Kingdom to apply for this vacancy.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

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