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Glasgow Caledonian University, Cowcaddens Road, G4 0BA
£28,756 - £33,309 per year
Contract Type:
Position Type:
Full Time
35 hours per week

This position has expired.


Glasgow Caledonian University is a vibrant, multi-cultural and modern university in the centre of Glasgow, and is placed amongst the top 70 universities globally (THE Impact rankings, 2021).  Our welcoming community of 20,000 students, from more than 100 countries, enjoy a wide range of award-winning support services and state of the art facilities across each of our campuses in Glasgow, London and New York.  Our University mission - with its commitment to the Common Good and core values of integrity, creativity, responsibility and confidence - is integral to everything we do.

The Directorate of School Professional Services is looking to appoint a Programme Co-ordinator to provide administrative support associated with the University’s programmes, playing a central role in the enhancement of programmes and the delivery of an excellent student experience.

The role holder will be a core member of the programme team working proactively and in close contact with the Programme Leader for effective management and enhancement of the student experience, providing expertise, knowledge and assisting in programme monitoring and the production of student data to meet quality assurance standards.  The role holder will also provide a flexible and professional support service in the student journey from enquiry through to Alumni.

The successful candidate should be educated to HND level or have equivalent relevant experience.  The role is varied and will require the following:

  • Demonstrable relevant administrative experience.
  • Excellent customer service skills.
  • Excellent organisational skills with the ability to manage and prioritise conflicting workloads.
  • Evidence of working collaboratively as part of a team as well as the ability to work on own initiative.
  • Experience of clerking meetings.
  • Evidence of identifying opportunities for improvement, developing and implementing best practice.
  • Proficient in MS Office packages, in particular Microsoft Word, Excel and PowerPoint.

A working knowledge of Further/Higher Education, including the use of a student records system and experience of working in a student facing role is desirable.

Further details on this post are available by contacting Hannah Newham, Senior Officer (Programmes), School Professional Services at

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do.  As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success​.

The University holds the prestigious Athena SWAN Silver institution award, which recognises our significant record of activity and achievement in promoting gender equality across different disciplines.

As a Disability Confident 'Committed' employer, we are striving to ensure that our recruitment process is inclusive and accessible to disabled people. Although the Disability Confident 'Committed' level does not guarantee an interview for disabled applicants, we will make reasonable adjustments for disabled applicants during the recruitment process.



The University also holds the Carer Positive ‘Engaged’ employer award, which recognises our commitment to supporting staff with caring responsibilities.

Glasgow Caledonian University are committed signatories to the Armed Forces Covenant

The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

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