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  • Ref no: OPE00018
  • Published: 13/2/2020
  • Closes: 27/2/2020
  • Location: Scotland, EH3 7QJ
  • Salary: £23,067.00 - £25,941.00 per year
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 37 hours per week

This position has expired.

Senior Advisor

Salary: £23,067-£25,941

The OU in Scotland

Based in Edinburgh

Please quote reference – 16877

Change your career, change lives

The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.

The Role

We are seeking to recruit a Senior Advisor within the Open University in Scotland. You will provide information and advice in response to a wide variety of student enquiries and will also carry out a number of organisational and administrative tasks to support students with their studies. This is a desk-based role with advice provided by phone and email using a range of systems. 

Skills and experience

You should be committed to providing a first-class customer service. You will have excellent verbal and written communication skills, will enjoy working as part of a team and have good organisational skills. You will be able to work accurately and interpret and convey a range of complex information in a variety of formats and be resilient under pressure and you should be suitably qualified, enthusiastic and highly motivated. 

The full summary of duties and person specification can be found within the Job Related Information here.

How to apply

For detailed information and how to apply go to, call the Recruitment Co-ordinator on 0131 226 3851 or email quoting the reference number 16877.

Closing date: 5pm on 27 February 2020.

Interview date: 11 and 12 March 2020

Please note: If you have not heard from us within two weeks of the application closing date, please assume that on this occasion you have not been selected for interview, however we thank you for your interest in The Open University and encourage you to apply for future positions.