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  • Ref no: SFRS01475
  • Published: 27/3/2020
  • Closes: 17/5/2020
  • Location: Scottish Fire and Rescue Service - Various Locations, G72 7NA
  • Salary: £80,394.00 - £88,434.00 per year pro rata
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 42 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

The Scottish Fire and Rescue Service (SFRS) are delighted to invite applications for the role of Head of Service Delivery, East and North (2 posts).  We would also welcome applications from candidates who wish to be held in a pool to be considered for future vacancies over the next 12 – 18 months.


As a strategic leader, you will support the Assistant Chief Officer (ACO) Director of Service Delivery in the safe and effective delivery of Fire and Rescue Services to the communities of Scotland.


You will work collaboratively with the SFRS Board, Strategic Leadership Team, Senior Management Team and other key national and local stakeholders; having a key role in delivering performance improvement strategies to meet SFRS strategic aims and objectives. As a strategic leader, you will lead by example and build on our culture of safety, teamwork, respect and innovation.


You will also provide an operational emergency response as part of the SFRS Flexi Duty Manager System (Level 4 Response).   You will be required to attend incidents as the Incident Commander as dictated by the SFRS Incident Command System; as well as provide support and leadership to other Flexi Duty Managers in their Incident Command duties.


Applicants must currently be operating as a substantive and Competent Group Commander or above and hold a current and valid Incident Command Level 3 Competency or equivalent..



Full details of the role and the selection process can be found in the recruitment information pack. To apply, please complete our online application and upload your CV.


The selection process will include application shortlisting, psychometric assessments and a formal interview, which will be conducted as a virtual interview due to the Covid-19 outbreak. Successful candidates will require to complete an Incident Command Level 4 assessment prior to being confirmed in post.


The SFRS reserves the right to appoint and transfer individuals into alternative posts in order to meet the strategic objectives of the organisation. A pool of successful candidates who are not initially appointed will be held for a period of up to 18 months, following which the pool may be disbanded, in line with the needs of the SFRS.


The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.


If you have the relevant skills, experience and can meet the specific requirements of the role, we welcome your application.


Please note, this post has been determined as politically restricted, further information is available in the Recruitment Information Pack.

This post is subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2003 therefore successful candidates will be subject to a Standard Disclosure record check through Disclosure Scotland.


For further information, or if you would like to apply in a different format, please e-mail

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