- Music Institute, East Port, Dunfermline, KY12 7JA
- £29,245 - £36,547 per year dependent on experience
- Contract Type:
- Position Type:
- Full Time
- 36 hours per week
- Work From Home:
This position has expired.
To manage, grow and develop the company’s Leisure Active Membership, the company’s sales and membership scheme.
Lead, coach and mentor your team and front-line staff including gym staff in selling the benefits of the membership packages on offer.
For full details, please refer to the attached Job Profile & Specification
Educated to HND level or equivalent
Full UK Drivers Licence and own transport for which HMRC travel allowance will be paid
Before confirming appointment, you will be required to obtain a Basic Disclosure certificate through Disclosure Scotland
To ensure that you maximise value for money for our customers, grow sales, drive retention and reduce attrition rates by selling the most appropriate memberships and the benefits of physical activity
To manage, mentor and develop a sales team
Train all front-line staff to up sell the membership to current users
Work with the Marketing team to design and develop annual marketing and publicity campaigns
Develop a strategic annual sales plan setting out goals and targets for self and team
Increase the number of corporate membership sales
Develop and produce KPI’s for the 14 participating facilities
Develop seasonal memberships to cater for training opportunities
Work with the Business Support Co-ordinator to ensure that Financial Governance is adhered to within the terms, conditions and payment for the scheme
Monitor and report to the Head of Sales & Commercial Devlopment the sales plans and corporate campaigns.
Substantial experience in sales within the sport and leisure facilities.
Working in an intense target led environment
Experience of supervising, supporting and directing a sales team
Responding to customer requests and complaints
Ability to set and prioritise objectives, respond under pressure and manage challenging deadlines.
Knowledge of fitness/physical activity and the personal benefits it brings.
Data protection and confidentiality.
Excellent written and oral communication skills
Evidence of generating effective team work
Able to influence and persuade
Personally driven to create success for self and team
Ability to deal appropriately with a wide range of clients i.e. business and individuals