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Ref no:
KIB00150
Published:
10/07/2020
Closes:
17/07/2020
Location:
Gouldie Street, Paisley, PA3 2LG
Salary:
£40,910.26 - £46,599.08 per annum (SCP 38 - 43 depending on qualifications & experience)
Contract Type:
Permanent
Position Type:
Full Time
Hours:
37 hours per week

Job Purpose

Due to the expansion of Kibble’s innovative service provision we are seeking to recruit a Service Manager to join our management team. The post holder will be responsible for the day-to-day running of a designated service. This will include the management of staff and other resources to ensure the best possible environment and care for our young people.

The post holder must be a proactive and forward-thinking practitioner with a focus on delivering a high-quality service through strong leadership and employee engagement.

Main Duties

The Service Manager will be responsible for:

  • Driving, shaping and reinforcing a positive culture in line with organisational values;
  • Having a good understanding of all children and young people’s care plans within the service;
  • Actively developing and maintaining links and partnership working with all other Kibble Services;
  • Liaising with parents, families and other agencies involved in the care of the children and young people using the service, informing them of progress and decisions affecting the young person;
  • Proofreading professional reports ensuring that written communications are always accurate whist adhering to professional standards;
  • Taking a proactive role, demonstrating trauma informed practice, being visible and providing leadership to the staff team;
  • Dealing with critical incidents such as self-harming and suicidal behaviours and providing immediate support to others involved;
  • Encourage young people to take responsibility for their health by providing advice, guidance and education in line with the national health promotion strategy. This enabling them to achieve a healthier lifestyle both whilst in care and transition into adulthood;
  • Demonstrate knowledge of the determinants of ill health and appropriate interventions;
  • Have a high level of varied communication skills, with the ability to manage highly complex information regarding the management of mental health. This will also involve having the confidence to share information in an appropriate manner with colleagues, other relevant professionals and young people.
  • Have the ability to lead interactions between outside agencies involved in the young peoples’ placement, incorporating local authorities, psychological services, benefits agencies, housing associations and community resources whist ensuring you represent Kibble to the highest standard;
  • Maintaining appropriate systems and structures for the service including risk management to ensure high quality outcomes for the young people and the organisation;
  • Ongoing contribution to the development of the service to ensure that it continues to meet the needs of a changing client group;
  • Assisting in the production of Service Development Plans and coordinating the personal and professional development of staff;
  • Maintaining your own continuing professional development, both through opportunities offered by Kibble and by using own resources and initiative;
  • Ensuring that there is staff awareness of Health and Safety rules and regulations are always maintained;
  • Ensuring the environment is safe, welcoming and nurturing;
  • Deputising for the Operations Manager as necessary;
  • Managing the house rota;
  • Authorising annual leave, approving training requests and managing absence;
  • Ensuring new staff receive an appropriate induction and development opportunities;
  • Managing and maintaining house budgets;
  • Undertaking any other reasonable duties as may be delegated by Kibble’s management from time to time;


Key Skills, Qualifications & Experience

  • Possession of, or working towards introduction to Social Pedagogy or/SVQ4 or equivalent SCQF Level 8/9 qualification;
  • Possess current membership of the SSSC.
  • Three years’ experience of working with children or young people in residential/day care; Varied experience in a relevant setting is desirable e.g. working in the fields of primary care, acute services, mental health and/or working in a secure environment;
  • A trauma informed practitioner responsible for the assessment, planning, implementation and evaluation of evidence-based programmes of care for the young person with complex care/health needs. This is achieved through risk assessment, care plans, effective clinical judgement and decision-making skills;
  • Awareness of the needs of young people who have experienced complex trauma in relation to mental health support;
  • Will be responsible for the delivery of high standards of care for young people with a range of mental health disorders, substance misuse, learning disability or co-morbidity, under the supervision of the caseload holder;
  • Excellent communication skills both verbal and written;
  • Ability to build trusting relationships with children, young people and staff;
  • Strong emotional resilience and the ability to cope with competing demands;
  • Experience of motivating and leading others and providing support and guidance to staff or peers;
  • Strong IT literacy with a good understanding of Microsoft Word, Excel and PowerPoint;
  • Possess a full driving licence, and be willing and able to drive school transport;
  • Able to evidence a commitment to Continuing Professional Development and to provide an up to date PRTL record;


What do we offer?

Employee benefits package available including cash4health scheme, free onsite parking, free lunches, corporate gym membership, free physio access, and access to our employee assistance programme.

In house training provided with opportunities to be supported in your own personal development.

Notes:

1. This job outline reflects the main tasks and responsibilities discharged by the postholder at the present time, however, Kibble reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post.

2. Notwithstanding any information or statement described within this job outline, all duties must be carried out in a way that promotes equality of opportunity, dignity and respect for all individuals and which is consistent with Kibble’s stated policy on equal opportunities.

3. The successful candidate must be able to participate fully in Safe Crisis Management (SCM) training and be prepared to put this training into practice.

Closing Date: Friday 17th July 2020 at 4.00 pm

For an application pack please contact the HR Office on 0141 889 0044 or email recruitment@kibble.org