Outreach & Engagement Officer

Outreach & Engagement Officer, Edinburgh Cycle Hire Scheme. £24,446 (12 months Fixed Term Contract)

About Us

Edinburgh’s cycle hire scheme offers visitors and residents alike a unique and wonderful way to explore and experience the capital in a simple and affordable way. The network of cycle hire locations across the city is being continually expanded with 65 hire points currently on Edinburgh’s streets, with plans to grow further.

In order to support the growth of the scheme in the city, a small team are being recruited to focus on raising awareness of the Edinburgh Cycle Hire Scheme by encouraging its use and support for the scheme, through a programme of community outreach activity. This will include developing relationships with local organisations which promote active travel, social inclusion, and environmental choices.

The team will be employed by Transport for Edinburgh and include a Team Leader and an Officer role. You will be based at TfE offices at the City Chambers, High Street and will report into the Senior Officer for the Edinburgh Cycle Hire Scheme.

About the role

The Outreach & Engagement Officer will assist the Team Leader of the Edinburgh Cycle Hire Scheme to deliver a programme of raising awareness and working in partnership to promote the scheme in order to help develop support for the scheme. Key responsibilities are:

· Attend events where active travel messages can be shared, including Community Events, Open Streets Events, Neighbourhood Events, City Wide Events and National Events

· Deliver support to Employers – on how to use the scheme and ride training.

· Deliver cycle training and awareness sessions, using Edinburgh Cycle Hire scheme bikes.

· Attend events across Edinburgh relating to Active Travel / where Active Travel / Environmental choices / decarbonising messages could be shared.

· Work with Edinburgh Localities Teams, Neighbourhood Partnerships and Community Police to identify a range of opportunities and costed options to develop a strategy of engagement with groups that have the same demographic as those who have vandalised the Edinburgh Cycle Hire scheme.

· Sign posting to further opportunities to participate in carbon reducing travel behaviours, led rides, events, workplace support for active travel, volunteering opportunities and other carbon saving information.

· Engage with communities through schools, youth groups / clubs and other relevant groups.

· Engage with Schools, Colleges and Universities to provide assemblies and demonstrations engaging with older children on how working with cycle scheme data. Set up competitions for best visualisations of data and to design an incentive program to increase participation with the cycle scheme in new and innovative ways

· Promote a decarbonising message, including bikes as a means of transport, the value to the community of public access to bikes and how to use the bike as a tool to access the outdoors. To work with the Communications Team and programmes are communicated effectively to the media, supporters and wider population.

· To contribute towards raising the profile of Transport for Edinburgh, Edinburgh Cycle Hire, by representing the charity at meetings, activities and events, as required

A full job description is available on request.

About You

Our ideal candidate would meet most of the following criteria:

· Educated to Higher level, or equivalent.

· Experience of delivering physical activity or behaviour change projects.

· Experience of partnership working.

· Experience of organising groups and group activities.

· Experience of project delivery.

· IT literate: competent user of email, internet and MS Office.

· Effective behaviour change activities and initiatives.

· Understanding of the benefits of cycling for everyday journeys.

· Ability to motivate and inspire others.

· Excellent verbal and written communication skills.

· Excellent organisational, presentation and interpersonal skills.

· Ability to deliver engagement activities / promotional events.

· Ability to build relationships and engage with individuals.

· Ability to work independently and demonstrate initiative.

· Ability to plan and prioritise own workload.

Salary & Benefits

This role is a one year fixed term contract. You will be paid £24,446 per annum based on a 37.5 hour working week.

Benefits include a Contributory pension, 35 days holiday, free Ridacard providing you with free tram and bus travel across the city and a Privilege Ridacard for a member of your household offering 65% discount on the annual cost.

How to Apply

To apply for this role, please send your CV and cover letter explaining why you are suitable for the position to careers@edinburghtrams.com by 30th September 2019. Please state clearly on your application which role you are wanting to be considered for (Team Leader or Outreach & Engagement Officer). Successful candidates will be invited to an interview w/c 30th September 2019.