Senior Clerical Officer (Arrears)

Job Description

Based at Bruce House, Wellgate, Arbroath.

This job is workstyle 5 - Flexi.

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.

You will be part of a team involved in the collection of rent and rent arrears.

You will deal with enquiries following the issue of formal notices and will be required to communicate effectively, often in difficult circumstances in order to maximize collection levels and deal with queries via telephone, email or in writing.

Please note interviews will be held in the week commencing 2 November.

Requirements

Please refer to job outline and person specification for further details and requirements for this job.

About Angus Council

Please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.