Clerical Assistant - 3 Posts

Job Description

Glasgow Life is looking for a 3 Clerical Assistants to join us on a full-time basis. As Clerical Assistant you will be joining our in-demand Business Support Administration Team. You will be part of a dedicated team which supports service delivery across Glasgow Life.

As a Clerical Assistant you will be joining one of our Admin Hubs that provides support to Glasgow Life Services. The admin teams undertake a wide range of roles to keep Glasgow Life operating smoothly as a first-rate charity. From creating compelling messages about the work we do to providing insights which help shape strategies. They also oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops.

About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role
As a Clerical Assistant you’ll be an integral part of the team, supporting service delivery for the Corporate Services, Museums or Library & Community teams across Glasgow Life. Reporting to the Administration Officer and working alongside members of an established Admin Team.
The candidate
If you’re interested in joining us as a Clerical Assistant, you’ll need:
• Previous clerical experience, trained in the use of Microsoft Packages including Word, Excel, and Outlook (Essential)
• Good communication, literacy, and numeracy skills (Essential)
• Ability to relate to customer queries with a good telephone manner (Essential)
• Shows enthusiasm and positive attitude (Essential)
• Experience with the use of systems such as Pecos, Galaxy, Lagan and Gladstone software (Desirable)
You can read the full person specification for this role under the ‘Job Attachments’ section.
Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager may be able to agree days with you depending on the needs of the service. This balance enables you to continue much-needed collaborative working.

Roles require working 35hr per week, Monday to Friday, 9am to 5pm

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date is 20th October 2024, Interviews will take place week commencing 30th October 2024.

Benefits at Glasgow Life
• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
And much more

Diversity matters at Glasgow Life

We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054.

Packs will be posted out to you within 3 working days of receiving your telephone request.

Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

https://www.glasgow.gov.uk/jobevaluation for more information.

 

For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us