Housing Officer, Perth
- Location:
- Pullar House 35 Kinnoull Street Perth, PH1 5GD
- Salary:
- £30,727 - £33,843 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 36 hours per week
Job Description
Housing Officer, Perth PKC11296
£30,727 - £33,843
Pullar House, 35 Kinnoull Street, Perth PH1 5GD
Do you enjoy working with people? We have an exciting opportunity for the right person. This is a Housing Officer role within the Mobile Housing Team based in Pullar House. You will work as part of a small team and will report to the Team Leader. You will support the Locality teams in providing a comprehensive housing management service to tenants and residents across Perth & Kinross. You will help to create vibrant, attractive, safe and sustainable neighbourhoods and communities. You will ensure that tenants are comfortable, supported and secure in their homes and provide accurate and relevant advice and guidance to help tenants to manage and sustain their tenancies. Services you will provide in your area include estate management; rent accounting and arrears control; tenancy management including addressing anti-social behaviour and neighbour disputes; housing advice, assistance and information. You are required to have excellent IT skills and be competent and comfortable using all Microsoft Office packages but specifically Word, Outlook and Excel as well.
You will work Monday to Friday from 8.45am-5pm but will participate in a flexi scheme. For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree. Our FAQs on hybrid working can be found here:
We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.
You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided. The ability to understand basic relevant legislation. The successful candidate should hold the following behaviours, skills and attitudes:
•sensitivity and empathy
•an interest in working with diverse social groups
•excellent communication skills (verbal and written)
•a customer-first approach to work
•negotiation and influencing skills
•leadership skills
•the ability to adapt to different situations
•self-motivation and tenacity
•problem-solving skills
•the ability to make decisions in a non judgemental and respectful manner
•be able to take responsibility for personal health and safety and that of others
•the ability to work under pressure, meet deadlines and the ability to work flexibly, on their own initiative and as part of a team.
•have a positive approach to working independently or within an often large team environment
The Individual
Applicants should ideally hold a Chartered Institute of Housing Level 3/4 Certificate/Diploma in Housing Practice or relevant equivalent; have experience of working in housing and or related environment; be computer literate with proven IT skills. You must hold a clean current driving licence and have access to a vehicle for work use to undertake this role.
For further information please contact Nicola Muirhead 01738 474542 /07967749303.
When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.
At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!
Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.
As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.
Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.
A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.
Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.
What we can do for you
If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.
Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland Jobs, careers and employment.