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James Court Sheltered Housing James Place Pitlochry, PH16 5HE
£25,508 - £27,874 per year
Contract Type:
Position Type:
Full Time
36 hours per week

Job Description

Sheltered Housing Support Officer - PKC11298
£25,508 - £27,874
James Court Sheltered Housing, James Place, Pitlochry

We have an exciting opportunity for an individual who would be interested in working as a Housing Support Officer within our Older Persons' Housing Team supporting older adults in their tenancies within sheltered housing.

You will be based in James Court Sheltered Housing unit in Pitlochry but could also be required to travel to work at any of our other sites throughout the Perth and Kinross area when there are staff absences.

You will deliver high quality housing support services to older adults including practical support, assistance, advice and guidance and undertaking routine daily tasks to meet the needs of our tenants and the aims of our service. You will be responsible for ensuring the health, safety and security of the building too, in order to ensure that tenants and visitors can enjoy a safe, secure and comfortable environment.

You will be managed by the Co-ordinator for Older Persons' Housing Team and will work mostly independently but will be part of a large team of Housing Support Officers and auxiliaries.

You will encourage and promote appropriate tenant participation and involvement in social and physical activities and events in the sheltered housing units.

You will work Monday to Friday from 8.30am to 4.15pm.

You should hold a SCQF Level 6 (SVQ 2) in Social Services and Health Care and should be registered with or will be required to register with Scottish Social Services Council within 6 months of commencing employment. You are also responsible for paying your annual membership fee.


You should have experience of working in a housing/housing support/social care setting.

You should ideally have experience of working with older adults.

We are looking for someone who is very focused on the needs of older adults. 

You will be someone who is enthusiastic, innovative and creative.

You should be able to communicate effectively with tenants to build relationships with them and gather relevant information for support planning.  You should also communicate effectively with colleagues from internal and external agencies and organisations working in a collaborative way to achieve the best possible outcomes for individuals.

You should have a good understanding of data protection and GDPR legislation and be able to maintain confidentiality, but also understand when it is appropriate/necessary to share information.

You should be a resilient, tenacious individual who can deal with the challenges and hurdles you may encounter and you should have strength of character and be solution-focused to work with individuals to help them achieve their goals and outcomes.

You will have a non-judgemental attitude, be empathetic and sensitive to tenants’ needs. You will understand and have an awareness of the health, wellbeing and individual needs of older people ensuring a person-centred approach to achieve the best outcomes for the people you are supporting.

You should be a highly organised individual and have the ability to prioritise your own workload.

You will be required to use various computer systems and databases to keep factual and accurate records and to produce support plans.  As such, you will need to have good digital skills.  Good digital skills are required too to enable you to support tenants to become digitally included and help them to make use of technology to help them maintain their independence.

You should have a good awareness of Health and Safety Legislation including lone working, keeping yourself safe, the safety and security of building, infection control and handling and moving.

You must be able to drive and hold a full, clean driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

The Individual

If you would like any more information regarding this vacancy, please contact Andrea McCallum, Team Leader on 01738 476079

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland Jobs, careers and employment.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

  • Disability Confident Employer - Leader
  • Armed Forces Covenant Gold.png
  • Young Persons Guarantee
  • Scottish Living Wage
  • Carer Positive Employer in Scotland - Established
  • See Me: in Work Partner