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Inverness Fire Station 16 Harbour Road Longman West Inverness, IV1 1TB
£23,543 - £24,567 per year
Contract Type:
Position Type:
Full Time
35 hours per week

The Scottish Fire and Rescue Service would like to invite applications for the post of Business Support Assistant working for Inverness Service Delivery Area on a permanent basis. This is a full-time opportunity, working 35 hours per week, however applications from individuals seeking to work on a part time, job share or flexible working basis would be considered.  

The role will involve a hybrid of home and office based work. Office support can be provided at the Inverness LSO Headquarters, however there may be an opportunity to be based at one of the following locations - Invergordon, Fort William, Lerwick or Kirkwall. 

The successful candidate will be required to work flexibly in a key business support role to provide a high quality, flexible and sustainable business support to meet the needs of the SDA Local Senior Officers (LSOs) and Service Delivery Area (SDA) personnel.  

The role requires working with a variety of business systems as well as providing on site office support to SDA personnel.  

A high level of accuracy is required for recording sickness absence management, special leave and trade union leave in order to ensure accurate payments and statistical recording. Similarly, accuracy is required for recording accurate RDS personnel updates linked to RDS operational availability planning and payroll.  




Due to the nature of this role a high level of confidentiality and understanding of GDPR regulations is required in dealing with personal and sensitive data and ensuring appropriate recording, handling and storing of information in line with Information Security and Records Management regulations.  

Previous experience of working within a busy office enviroment is essential. As well as a good working knowledge of IT packages, in particular Microsoft Office, Sharesite and Outlook you should have experience of working with multiple system interfaces. Experience of taking minutes/notes of meetings is preferable. 

Applicants will require to be able to work on their own initiative in a time limited and pressurised environment and be able to communicate clearly and confidently. You will need to be self-motivated and have excellent organisational, communication and problem-solving skills coupled with a flexible approach and be able to generate positive working relationships to achieve an end result 

An HNC Admin or relevant office experience is desirable, however, full training and mentoring will be provided in the role so transferable skills and experience will be considered. 

Full details of the role and our recruitment process can be found in the attached information pack.   




Salary on appointment will normally be at the lower salary point, with progression subject to regular review - in line with the SFRS performance appraisal arrangementsA higher salary placing will be considered in exceptional circumstances subject to experience demonstrated. 

This post is also subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Therefore, the successful candidate's will be subject to a Standard Disclosure record check through Disclosure Scotland. 

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.  

If you would like to apply in a different format, please email People Services at 

Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment. 

  • Disability Confident Employer - Employer
  • Happy to Talk Flexible Working
  • Scottish Living Wage
  • Carer Positive Employer in Scotland - Engaged