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Atrium House, 14 Central Avenue, Shortlees, KA1 4PS
£30,692 - £35,886 per year
Contract Type:
Position Type:
Full Time
35 hours per week
Work From Home:

Would you like to join an organisation that is committed to delivering quality and affordable homes with excellent customer service? We recognise that by putting our tenants and customers’ voices at the heart of what we do, we can better support our goals of improving lives, homes and communities.

We are launching an exciting new initiative called Reach and Connect, a two-year project to build relationships with our customers and expand our support to our communities into the future, and are now looking for suitable candidates to help us move forward on this agenda.

Community Connector

Salary £30,692 to £35,886 per annum, Fixed Term for Two Years, 35 hours per week

(cost of living award pending)

We are looking for a skilled and enthusiastic individual who can support our communication activities as well as deliver our community engagement strategy. We believe that great people make a difference to our business and welcome interest from candidates from a range of backgrounds.

You will have excellent communication, interpersonal, project management and professional skills and be a team player with a positive attitude and clear customer focus. Ideally, you will have experience in the areas of communications, engagement and customer service.

The post holder will assist Atrium to advance its Tenant Engagement and Empowerment Strategy, engaging with tenants, local community groups and external stakeholders, to better understand their needs and aspirations for the services they receive, and to ensure their views are expressed and considered in the decision-making process, with future services tailored to meet their needs.

The successful candidate will be required to deliver a professional, reactive and proactive service to support the communication, values and objectives of Atrium. You will help to pull together content for our publications, website and social media, and design high-impact campaigns to communicate key messages to our customers about the services we provide.

You will also have strong skills in building relationships and experience of partnership working as well as good IT skills.

We know that not all candidates will meet every single desired requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!

For more information, you can download an application pack at Please refer to the Job Profile and Background Pack for details. lf you have any questions about the role, or want an informal chat, please contact us at or phone us on 01563 528816. A Basic Disclosure will be required.

Completed application forms must be returned to us by 12:00 noon on 22 April 2024.

Interviews will take place on 29 April 2024.

CV’s will not be considered. No agencies please