Housing Advisor - REQ02429

North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

Working as part of the Housing Management team in one of our housing localities, you will assist the Housing Co-ordinator to provide secure, sustainable housing solutions to facilitate residents’ quality of life, life skills, social skills, health and well being to enhance their social opportunities, health, education and interpersonal relationships. You will be involved in a range of activities including homelessness services, allocations, estate management, anti social behaviour, arrears recovery, assessment and delivery of individually tailored support packages to a wide client group within a designated area, including tenants from the local authority, Registered Social Landlords and home owners.

Educated to SVQ Level 3 / HNC or equivalent in a relevant discipline is essential, as is some housing experience with a sound knowledge of housing related legislation and practice. Good IT and communication skills, both verbal and written, as well experience in report writing are also essential. In addition, you should be committed to customer care and be able to relate to people, particularly the most vulnerable in our communities who need our support.

Placement on the NLC9 scale is dependent on applicants having extended housing experience, holding the CIH Level 4 Certificate in Housing (Level 8 of SCQF) and demonstrating competence in a range of duties as detailed in the competency matrix for the post managed in conjunction with the PRD framework.

You will require to be registered or eligible for registration with the Scottish Social Services Council (SSSC).

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.

It is a requirement of the post that you participate in the Out of Hours Homeless Standby Service roster during evenings and weekends. Payments for periods of Standby will be made in accordance with the SJC Salaries Agreement.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of offers available to you through our NLLife reward site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***