Team Leader

Team Leader - Shared Houses

Covering Dumfries, Lockerbie and Greenock

Looking for a fulfilling role where you can make a real difference in the lives of older people?

As a Team Leader in our Shared Houses, you'll manage a local area team to deliver essential services, integrate customer service ethos into daily work, and handle vacancies efficiently to minimise rent loss. You'll maintain community links, handle complaints and compliments, and ensure health and safety monitoring in line with statutory obligations.

Your key deliverables will include ensuring the delivery of high-quality housing support, meal services and domestic cleaning for Houses of Multiple Occupancy, promoting shared independent living, and collaborating with the Housing team to support high occupancy levels. Promoting customer choice and participation, contributing to vibrant neighborhoods, and leading customer engagement initiatives will be part of your role.

If you're passionate about creating positive living environments for older people and possess strong management and customer service skills, we'd love to hear from you. Join us in our mission to provide quality care and support to our residents. Apply now to be a part of our dedicated team!

Our Employee Benefits package

 Fully paid induction and personal development opportunities

 Company sick pay scheme on completion of probationary period

 34 days’ holiday per annum, pro rata for part-time hours

 Company pension scheme and Death in Service Benefit

 Flexible and family-friendly policy and procedures

 Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for Applicants

We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website.

Blackwood is committed to diversity and inclusion where we are a proud member of the Stonewall Diversity Champions Programme and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Note: International Sponsorship Criteria

This role is NOT eligible for sponsorship. Please only apply for this role if you already have the right to work in the UK.

This role will also be advertised in Lockerbie and Greenock