Service Manager- Business Services

Come lead a Innovative and forward-focused team, helping Carr Gomm go even further in supporting people across Scotland to live their best possible lives.

The role

As the Service Manager in our Business Services Team, you will be reporting to the Senior Operations Manager and take a lead role in the following key areas:

• Support with the governance of Carr Gomm, directly enabling the Board of Directors and Chief Executive to lead the organization
• Management of records and schedules relating to properties
• Day to day management of the central administration team in Carr Gomm
• Monitoring and reporting on key compliance indicators relating to Health and Safety, GDPR and operational services

Who we are looking for

In our eyes, the best managers are proactive with a logical and organized mind whilst also being focused and flexible in both their outlook and approach. Although you will not have regular direct contact with the people we support, we expect that you will have an awareness of the support we deliver, and the service needs.

You will have strong verbal and written communication skills with the ability to produce management reports, maintain databases, update policies, provide support to the wider organisation and support the development of your team.

You will be comfortable presenting information as well as participating in meetings / working groups. You will also be a confident problem solver with ideas to support new ways of working and provide expert knowledge to help motivate, shape and drive the people agenda within Carr Gomm.

Experience within social care is beneficial, but not essential.

About Carr Gomm

Carr Gomm is a leading Scottish social care and community development charity. We provide person-centered support to over 4500 people every year so they can live their best possible life.

Our services are based on our values and reflect the choices and aspirations of each individual and community we work with. Our qualified staff work with people in their homes and communities, supporting people in their day-to-day lives and making plans to achieve their hopes and dreams in the future. Carr Gomm also fundraises to tackle isolation and loneliness in our communities through projects and activities across Scotland.

Benefits

• 35 days’ holiday per year (Rising with length of service)
• Enhanced maternity, paternity, adoption and sick leave
• A Defined Contribution pension scheme, with incremental employer contribution.
• Membership to Lifeworks; employee well-being and perks platform access to the Carr Gomm App, with access to online physiotherapy, health coaching and counselling.
• Membership of a credit union
• Cycle to work scheme
• Discounts with leading hotels; and more!

If you would like to discuss this role further please contact Paul Marshall- paulmarshall@carrgomm.org

Closing Date for applications: Monday 29th July 2024 5pm