Making Justice Work Project Administrator

Committed to being 'Fit for the Future', Frontline Fife is now embarking on rolling out its new strategy which will direct the charity over the next three years. To support us in delivering our Housing Advice, Advocacy and Support services to meet the needs of a broader range of people wishing to live independently and securely, we are now seeking to recruit for the following positions (please click on the Job Title for a copy of the Job Description and Person Specification);

JOB TITLE: Making Justice Work Administrator (PT 20 Hours)

SALARY: £23,587 (pro rata)

MAIN PURPOSE OF THE JOB:

The postholder will be responsible for the delivery of administrative activities on behalf of the Making Justice Work Project including compliance and monitoring of project partner activities, dealing with referrals and promotion of the project.

WHO THEY ARE RESPONSIBLE TO: Housing Advice & Advocacy Manager

MAIN TASKS OF THE JOB:

· Work on behalf of Making Justice Work partners (Frontline Fife, Fife Law Centre and Citizens Advice & Rights Fife) to raise awareness of the service.

· Process incoming referrals to the Making Justice Work Project.

· Co-ordinate Steering Group communications and contacts (including organisation of meetings).

· Maintain accurate records and performance data to evidence client outcomes and compliance requirements.

· Gather and compile client satisfaction feedback to help inform quality assurance and continuous improvement.

· Complete quarterly returns and communicate findings to the Scottish Legal Aid Board on behalf of partners.

· Work flexibly to ensure a full service is maintained across the partnership.

· Participate in service reviews and SNSIAP audit process.

CONTINUOUS PROFESSIONAL LEARNING, DEVELOPMENT AND HEALTH & WELLBEING:

· Take ownership of one’s own continuous professional development and learning as set out in FLF’s Supervision and Appraisal programme.

· Put into practice effective skills which promote inclusion, strength based working, and trauma informed delivery.

· Be committed to promoting safety-first practices to assure safety, wellbeing, selfcare and safeguarding for all.