Improvement Development Officer

Advert

Improvement Development Officer (Fixed Term)
Remote Working Opprtunity
£36,285 - £38,952

This is an exciting opportunity to work for Dumfries and Galloway Council without the need to re-locate, although it’s a beautiful region and we’d love to welcome you here.

You will join our Community Protection service which comprises the Environmental Health and Trading Standards teams. Our staff are professional and highly motivated but face significant challenges due to out-of-date systems and processes. A number of key improvement projects are therefore planned or underway which will increase capacity by making both teams more efficient. You will be a key player in these projects, providing direct support to the service manager and working with the teams to improve processes. You will be at the centre of our ambitious digital transformation project, assisting with the procurement of a new digital platform, and will help with automating processes to improve the customer journey.

Requirements:

Good interpersonal skills are crucial to this role, working as part of the team but also engaging with staff at all levels in the Council. The successful candidate will also have a good working knowledge of quality and improvement techniques and be good at analysing complex information.

You must be reliable, be able to use your own initiative and be committed to delivering a high-quality service. Experience of supporting change and new working arrangements is essential, and you will be expected to use that to identify and evaluate improvements within the Community Protection service. You will also be given appropriate management support to help you deliver on your objectives.

The successful candidate should be educated to SCQF, Level 9 (eg, Bachelors degree or equivalent).

This post is suitable for remote working as engagement with the team and stakeholders can be by Microsoft Teams. There are office bases in Dumfries and Stranraer, but the successful candidate will not be required to attend in person, although will be welcome to. There is a 36-hour working week and hours of work can be flexible as long as necessary meetings are within the window of normal office hours (Monday to Friday, 9-5).

A current driving licence is an essential requirement of this post. However, if you have a disability which precludes you from holding a driving licence consideration will be given if alternative transport can be arranged.

This post is fixed term for up to  12 months.

This post may be suitable for secondment.  Agreement from your line manager must be sought before applying for this post.

For further information please contact:

Sandra Harkness, Community Protection Manager, Sandra.harkness@dumgal.gov.uk