Landlord Registration/Accreditation Officer 

Job Description

Working in a hybrid style, based at home and 5 City Square, Dundee, you will work part time, 18.5 hours per week on a temporary basis until November 2028. Please note: References are no longer requested at application stage and will requested if you are successful in moving to the preferred candidate stage. If you have any queries regarding this vacancy, please contact Gabrielle Hayes on 01382 436842 or email gabrielle.hayes@dundeecity.gov.uk

Requirements

You will have ​HNC/SVQ level 3 or equivalent in relevant subject or experience of Private Sector Housing.

Responsibilities

You will provide the provision of a comprehensive information and advisory service to the public on all aspects of Landlord Registration and Accreditation in accordance with the provisions of current legislation and policies of the City Council. Co-ordinating, effecting and ensuring that the appropriate administrative procedures relative to the processing of all enquiries and applications are carried out.

The Individual

You will have a knowledge of the private rented sector including tenancy management, experience of investigating and dealing with complaints and of managing a large workload. You will be methodical, numerate and have the ability to meet deadlines. You will also have good IT skills, including using databases and Excel, effective communication and report writing skills and be able to communicate effectively with landlords, agents and the public. You will be adaptable, flexible, approachable and have the ability to work on your own initiative with minimum supervision and to work under pressure.