Information Technology Assistant (Networking)

Job Description

Who we are: Tayside Valuation Joint Board is an independent public authority that was established by The Valuation Joint Boards (Scotland) Order 1995. Our Service Mission and Vision: The Board’s mission is to ensure best value and provide equitable, customer focussed, high quality, professional valuation and electoral services for all its stakeholders. Our vision is to provide valuation and electoral services in accordance with statute and in a manner that is exemplary. What we do: We provide a professional valuation service for the Perth & Kinross, Dundee City and Angus Council areas in respect of compilation and maintenance of the Valuation Rolls and Valuation (Council Tax) Lists. We also compile and maintain the Registers of Electors for Perth & Kinross and Angus. What We Offer: Tayside Valuation Joint Board offers a supportive and collaborative working environment. We offer a comprehensive range of benefits, including: •Flexible and family-friendly working arrangements • Flexi-time scheme • Generous annual leave and public holiday entitlement • Ongoing training and professional development opportunities • Membership of the Local Government Pension Scheme

Requirements

You will have in-depth knowledge of Microsoft Windows Server operating systems, with strong experience in administering Microsoft 365 services, particularly SharePoint Online. You should also have hands-on experience of building, maintaining, and repairing computer hardware, configuring, and supporting network components, and ensuring data and system security.

Responsibilities

Who we are looking for: We are seeking an experienced and motivated IT Assistant (Networking) to join our small IT team, supporting the delivery and development of the Board’s IT services. This is an opportunity for an experienced IT professional to contribute to the delivery and support of the Board’s IT infrastructure and Microsoft 365 environment, including SharePoint Online, Microsoft Entra ID, Intune and Autopilot. The successful candidate will provide technical support to users and help ensure the reliability, security and performance of the Board’s systems and networks. The role will include maintaining physical and virtual servers and end-user devices, installing and configuring hardware and software, supporting network infrastructure, and applying appropriate security and access-control measures. The postholder will assist with the administration and support of Microsoft 365 and associated cloud services. This will include user and device administration, licensing, permissions, configuration, deployment and troubleshooting. The postholder will also assist with the configuration and administration of routers, firewalls, wireless infrastructure and network access controls, including monitoring, authorised changes and security remediation, liaising with specialist suppliers where required. There will also be opportunities to assist with the development and configuration of applications, workflows, automation and reporting solutions using approved Microsoft 365 and related technologies in response to agreed organisational requirements.

The Individual

The successful candidate will possess excellent analytical and problem-solving skills, with the ability to approach issues methodically and document solutions clearly. Strong communication skills, both written and verbal, are essential, as you will be required to explain technical issues to non-technical users effectively. You will be able to work independently and as part of a team, managing your workload to meet deadlines and respond to changing priorities. A positive and professional attitude, combined with good interpersonal skills, will enable you to work constructively with colleagues and service users alike. TVJB operates a guaranteed interview scheme for anyone who has a disability. You will be guaranteed an interview if you meet all the essential criteria. Any offer of employment will be subject to satisfactory pre-employment checks including Basic Disclosure. If you require any further information about the post please email assessor@tayside-vjb.gov.uk or call Darryl Rae on 01307 499912. Please note CVs will not be accepted.