Carefirst Adviser

Job Summary

This post is only available to all permanent and temporary employees and agency workers currently on assignment within East Dunbartonshire Council.

 

Do you have experience or a keen interest in using or supporting the development and day to day use of the Council’s Social Work Case Management System? Would you like to ensure the system effectively meets business need by helping implement changes to the system, resolve system user problems and delivering system training?

An opportunity to work within the Carefirst team has opened on a full-time permanent basis. As a successful candidate you will be able to gain experience working with one of the council’s key lines of business systems by carrying out activities including troubleshooting, fault finding, implementing fixes and delivering Carefirst user training. You will also liaise with Social Work, HSCP, ICT & the wider Business & Digital Change Team to carry out your role as a Carefirst Adviser.

We’re looking for an enthusiastic candidate with good customer facing and communications skills ideally with experience in using systems and knowledge of the Social Work Service.

This post is open to EDC internal employees only.

>> Job Details
For an informal discussion on this post, please contact Catherine Bolan, Carefirst Lead on 0141 777 3311 Ext 3019 or email catherine.bolan@eastdunbarton.gov.uk.

PVG / Disclosure Scotland

The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria

Where the post you are applying for is considered Regulated Work under the Protection of Vulnerable Groups (Scotland) Act, 2007, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment.

In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by HR Services Lead.

Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.

The criteria outlined above will apply to existing employees of East Dunbartonshire Council who apply for roles for which a PVG/Disclosure check is required.

Charter of Commitment

The commitment by East Dunbartonshire Council to job applicants is as follows:

• Individuals will be treated in a polite, friendly and welcoming manner.

• Equalities monitoring will be conducted to ensure a fair and equitable process with screening being carried out to anonymise sensitive information such as age, gender and disability.

• The information that we receive will be treated in confidence and with discretion. Only the relevant HR representative/team and the relevant service will see the application form.

• We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.

• We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.

• We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)

• We will advise you of meeting the criteria for interview normally within 3 weeks.

• We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.

Website

www.eastdunbarton.gov.uk