Senior Business Support Assistant (Compliance)

Job Details

Advert

East Renfrewshire Council’s Housing Services are looking to recruit an enthusiastic, dynamic, committed and suitably experienced individual for the position of Senior Business Support Assistant within the Compliance team.

The successful candidate will be part of Property, Capital and Asset Team and will assist in ensuring that the Council fulfils its statutory and legal responsibilities as landlord in relation to all aspects of gas safety; electrical safety checks; asbestos and legionella compliance related works. The post holder will provide good customer care when dealing with customers on the telephone, face-to-face and online enquiries.

The post holder will provide comprehensive administrative support across the Property, Capital and Asset Management & Compliance functions of the Council Housing Services. This includes but not limited to; managing correspondence; preparing documents such as letters; raising works order instructions; uploading and updating all records, reports and certificates on relevant systems.

We are seeking a candidate with good inter-personal and communication skills, who has a strong track record of providing high quality, effective and customer focussed service.

In return, we offer a friendly and pleasant flexible working environment, a varied and stimulating workload, and the opportunity to make a difference at community level.

Depending upon the needs of the service, staff in Hybrid roles will typically work from home for up to 40% of the time where the needs of the service can still be met.

Recruitment Dates

Closing date for applications: midnight on Sunday 08 November 2026

Shortleet date:       10 November 2026          

Interview date:       18 November 2026

If you would like an informal discussion about the post, please contact Paul Slevin, Energy Strategy and Compliance Officer, on paul.slevin@eastrenfrewshire.gov.uk (No agencies please)

Additional Information

For details of our employment policies and terms and conditions, please visit our Council Careers page https://eastrenfrewshire.gov.uk/careers

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.  Further information can be found here: https://www.gov.uk/prove-right-to-work

Please note – East Renfrewshire Council does not provide Visa sponsorship.

References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer.  It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees.  Please note only work email addresses for referees will be accepted.  Please contact hrdirect@eastrenfrewshire.gov.uk with any questions.

Employability Support – Work East Ren – For further support on completing job applications, East Renfrewshire residents can access free support from our employability team Work East Ren.  They can also provide general support with other employability matters.  Please contact Work East Ren on 0141 577 8438, email worker@eastrenfrewshire.gov.uk or visit the website https://www.workeastren.co.uk/

Use of AI in applications – Please fill out the application using your own words, based on your own experiences. We value authenticity and are genuinely interested in reading candidates’ personally written applications. We therefore ask that candidates do not use AI tools to complete recruitment application forms. Where an application appears to have been AI generated it may result in your application not being considered.