Job Description
Glasgow Life are delighted to be looking for a Family Finances Key Worker to join us on a 35-hour full time, temporary contract for a period up to 30th March 2026. As a Family Finances Key Worker, you will be joining our highly successful Family Finances Key Worker’s Approach, based within the Libraries and Communities’ Service Development Team.
The Family Finances Key Workers Approach provides 1-to-1 mentoring support to parents throughout Glasgow with the aim of increasing family income through employment and improving financial capability. This is achieved through a person-centred, multi-partnership approach dedicated to reducing and removing barriers to progression.
More about our Libraries and Communities teams
As a Family Finances Keyworker you’ll be joining our Glasgow Life Libraries and Communities service. The service includes Glasgow’s 32 community libraries, the Mitchell Library, school libraries, community facilities, and services for early years, children and families, adult learning, inclusion and employability, and wellbeing, youth and community development. Libraries provide a cultural and creative place for all ages. They offer a place to read for pleasure and purpose, and collections which support literacy development. Glasgow's Libraries also have e-lending, author talks, book groups and festivals. People can access special collections as well as archives and family/local history. Libraries are also an important place where the digitally excluded can get online and access a range of resources. Community venues allow people to take part in a variety of cultural and sporting activities and also offer a range of learning and support services across the city. Our libraries and community facilities play a vital role in local communities and provide a wide range of programmes and activities.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The Role
As a Family Finances Key Worker you will be an integral part of the team, providing intensive 1-to-1 mentoring support to eligible parents, removing barriers to progression and ensuring that customers can access the right services and at the right time. Group work may be required on occasion. This position requires a high level of partnership working and having an enthusiastic, can-do attitude is essential.
Reporting to Family Finances Project Officer and working alongside an established team of professional Family Finances Key Workers.
The Candidate
If you’re interested in joining us as a Family Finances Key Worker, you’ll need:
• Excellent communication skills – written and oral.
• An understanding of the issues facing vulnerable adults and their families.
• Ability to engage with a range of different audiences including health, housing, employability projects and employers.
• Working knowledge of issues and support available for Financial Inclusion/Money/Welfare rights/Debt.
• Ability to build and to develop positive and productive relationships with parents and partner organisations.
• Excellent attention to detail and organisational skills.
• Ability to manage client caseload.
• Ability to record customer journeys on reporting system.
You can read the full person specification for this role under the ‘Job Attachments’ section.
Our city-wide contracts mean you will be flexible to work in any of our locations.
We offer hybrid working for some roles, with teams working between the office and home. Your line manager will agree these days with you, if suitable. This balance enables you to continue much-needed collaborative working.
The working hours will require flexibility and will require working weekdays, evenings and weekends as agreed with your manager.
Important Dates: The closing date would be the 23rd of March 2025 with interviews taking place the week commencing 31st March 2025
Only existing employees of Glasgow Life can apply for this vacancy.
Benefits at Glasgow Life
- 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
- Membership of the Local Government Pension Scheme
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave
- Cycle-to-work scheme
- And much more!
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
Application Packs
The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see
https://www.glasgow.gov.uk/jobevaluation for more information.
For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us
