Retail Assistant - 7 Posts - Kelvingrove Art Gallery and Museum - (Fixed-Term) - Various Posts

Job Description

Glasgow Life is looking for full and part time Retail Assistants to join us at Kelvingrove Art Gallery and Museum on fixed term contracts for a period up to 23rd October 2023.  As Retail Assistants you will be joining our in-demand Museums Retail Department. You will be part of a dedicated team which will support the delivery of the retail and ticket desk offer at the Mary Quant Temp exhibition at Kelvingrove Art Gallery. 

More about our Museums teams
As a Retail Assistant you’ll be joining our Glasgow Life Museums Retail team. From The Burrell Collection to Kelvingrove Art Gallery and Museum, our museums are free for everyone to access. We’re committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website. https://www.glasgowlife.org.uk/museums 

About Glasgow Life 
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music. 

The role 
As a Retail Assistant, you’ll be an integral part of the team by welcoming visitors to Glasgow Museums and delivering exceptional customer service to all our customers. Reporting to the Shop Manager and working alongside an established retail team. 

The candidate 
If you’re interested in joining us as a Retail Assistant, you’ll need: 
•    Previous retail experience
•    Proven customer service experience
•    Good Communication skills, and an ability to work as part of a team
•    Cash handling and till transactional experience
•    Flexible to change working hours with an ability to work Saturdays and Sundays
You can read the full person specification for this role under the ‘Job Attachments’ section.

Kelvingrove Art Gallery and Museum has great links to public transport, and there is onsite metered/paid parking.

The vacancies on offer include 
-    Full time 35 hour post which is spread over 5 days out of 7 (including a min of 1 day at the weekend)
-    Part time 20 hour post which is spread over 5 days out of 7 (including a min of 1 day at the weekend)
-    Part time 12 hour post which is spread over the weekend so Saturday and Sunday working.
There will be flexibility within the week-to-week rotas, and this can be discussed more at interview stages. 

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Important Dates: Closing date 16th April and interviews are provisionally scheduled for 24th April.

 

Benefits at Glasgow Life 
•    A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles). This will rise to 35 days after 5 years
•    Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions 
•    Discounted Glasgow Club membership and money off in our museum shops and online store
•    Option to buy extra annual leave
•    Cycle-to-work scheme
•    Flexible retirement
•    Family-friendly policies 

Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer 

If offer is made to internal (Glasgow Life or Council Family) for Fixed Term roles, at the end of the temporary period, eligible employees, if agreed will have a right to return to a role at their substanstive grade within the council family.

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054.

Packs will be posted out to you within 3 working days of receiving your telephone request.

Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us