Modern Apprentice Business Administration (Fixed Term) 6 Posts
- Location:
- Capella Building, 60 York Street, Glasgow, G2 8JX
- Salary:
- £10,901.80 per year
- Contract Type:
- Permanent, Temporary
- Position Type:
- Full Time
- Hours:
- 35 hours per week
- Work From Home:
- Hybrid
Job Description
Glasgow City Council - Financial Services (CBS): MA Business Administration
Reference Number: (Glasgow Guarantee website)
GGA-2023-1441
Closing Date: 29/05/23
Fixed Term: For 2 years
Please note that this post is subject to restrictions and accessed via the Glasgow Guarantee website. To apply for the vacancy, click on the following link for Glasgow Guarantee website.
https://www.glasgowguarantee.org/ (Glasgow Guarantee Website)
https://www.glasgowguarantee.org/Vacancies/VacancyDetail/1441
Job Description
Due to funding criteria these vacancies are available to:
- 16-19 year olds
- 20-29 year olds with a disability
- 20-29 year olds who are care experienced
We are looking to recruit Business Administration Modern Apprentices to help deliver clerical and administrative support within SPFO and to provide a high standard of customer service.
General administrative support includes:
Processing incoming and outgoing mail
Dealing with enquiries from members and employers via telephone, letter and email
Promoting our digital services including website and member online portal
Providing support in all areas of pension administration including:
Processing a range of benefit and payroll calculations via the pension administration system
Use of task management and document imaging systems
Data maintenance of member records
Communicating with all stakeholders who are:
Members
Employers
External organisations
Key Responsibilities
Successful candidates will provide support in all areas of the business that includes:
• Operating a contact centre and promoting digital services
• Working in partnership with employers to ensure accuracy of our member database
• Maintaining the pension system to comply with LGPS regulations
• Processing a range of pension calculations
• Processing a variety of financial transactions and paying monthly pensions
• Working within required timescales
Candidates must show commitment to achieving an SVQ level 2 in Business Administration. Throughout the programme candidates will receive training, support and on the job experience.
There could be opportunity to progress to an SCQF level 6 in Digital Applications upon completion of the SVQ Level 2
Key Skills
Candidates are required to demonstrate:
Good verbal and written communications skills
Be able to work as part of a team
Adapt to learning new skills
Reliable, hardworking and shows an enthusiastic positive manner
Produce work to a high standard
Apprenticeship Framework Level
SVQ Level 2
Apprenticeship Framework Title
Business Administration
Training Provider
Glasgow City Council
Company profile
Strathclyde Pension Fund Office (SPFO) administers the Local Government Pension Scheme (LGPS) in the West of Scotland and has more than 150 participating employers.
SPFO has over 266,000 members which includes people paying into the scheme and retired members receiving a pension. The Fund has a current value of £27 billion.
SPFO is one of the 2 largest LGPS funds and one of the top 20 UK pension funds
Education, Qualifications and Training
English and Maths at National 4 or above are desirable
Administration/Computing at National 4 or above would be advantageous
Experience & Knowledge
Basic IT Skills
knowledge of Microsoft Office (Word/Excel)
Any Additional Requirements
Candidates selected for an interview will be required to complete a short numeracy test before the interview
Application Packs
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.
Further Information
For further information about working for us please refer to our website Working for us