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Ref no:
GLA12121
Published:
21/06/2024
Closes:
07/07/2024
Location:
231 George Street Glasgow, G1 1RX
Salary:
£28,529.79 - £32,363.72 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
35 hours per week
Work From Home:
Hybrid

Job Description

Based in Financial Services, within CBS, you will be responsible for a wide range of service delivery process across the business.
Applications are invited from candidates who can excel in a fast-paced environment, have the ability to work under pressure, sort out information and present it accurately with the ability to work within extremely tight deadlines.
 
You will manage and allocate the workload, attendance and performance of your team and support the Service Delivery Manager in all aspects of the overall function.
 
Excellant communication skills, sound customer service together with a working knowledge of some of the systems in use within CBS such as SAP, Capita, Academy, Pulse, EDRMS, Pecos, Seemis, MS Word is required.
Working with high volume data, system management and data interpretation, candidates will be proficient in Microsoft Excel functionality for at least one of these positions. An advanced skill in this area would be advantageous.
 
A flexible approach to the needs of the organisation is essential as is positivity and enthusiasm to working in new ways.
 
Hybrid working is available for this role. If you are shortlisted for the post, we look forward to telling you more about our approach to ensuring the needs of the business are met along with flexibility to manage and maintain your work life balance.
 
Only existing employees of Glasgow City Council or one of its Arms Length External Organisations can apply for this vacancy.
This position requires a Basic Disclosure. Please note successful candidates for the above position will be required to pay for their Disclosure.

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

For further information about working for us please refer to our website Working for us

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