Business Support Assistant

Job Description

To provide efficient and effective clerical support for the Children & Families and Justice Social Work service.

Responsibilities

Provide clerical support for the Children & Families and Justice Social Work service. Undertake tasks and processes to support the work of the Children & Families and Justice Social Work service.

Provide clerical support to the Children & Families Social Work Team.

Participate in the Council's employee review and development programme.

The Individual

Experience in clerical work including figure work, data entry, word processing, record keeping and filing.

Experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, email, Intra/Internet

4 SQA National 5 grades or equivalent at level 3 or above including English and Maths/Arithmetic *

Recognised qualification for word processing, e.g. ECDL or equivalent *

Recognised qualification for spreadsheets, e.g. ECDL or equivalent *

High level of accuracy in work

Ability to prioritise own workload § Ability to use initiative in day to day tasks

Ability to participate as a team member

Effective written and oral communication skills

Ability to deliver a high level of customer care

Effective organisational and time management skills

Self confident and self motivated

Appreciation and acceptance of, and commitment to the importance of confidentiality

Experience of operating software applications including Word, Excel and PowerPoint

Ability to demonstrate good literacy and numeracy skills

Ability to identify and suggest improvements

Flexible and adaptable § You may need to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car*

Understanding of and ability to demonstrate key inter-personal skills on the telephone, by email and face to face § Willingness to accept direction/delegation

Ability to develop effective working relationships

Ability to work in an open plan/shared office

Flexibility to meet the needs and demands of the service

Ability to work in different offices depending on the needs of the service

Ability to work under pressure whilst meeting deadlines Capacity to deal with some emotionally difficult and sensitive situations

Closing Date: 23rd October 2026

Starting Salary: £26,898.95

Hourly Rate: £14.27

Hours: 36.25 hours a week

Contact person: Nina Garrick nina.garrick@moray.gov.uk