Team Leader (Cemetery)

Job Description

The post holder will organise and lead teams of operatives, ensuring the safe, efficient and economical completion of work, whilst meeting stated quality standards, performance indicators and targets.  Undertake the range of duties as a working member of the squad.

The ability to work to deadlines is vital.

The post holder will be directly involved with the performance of a wide range of cemetery maintenance and open space functions including responsibility for grave digging, interments, lair management, grass cutting, weed killing and wider general amenity issues.

Requirements

Co-ordination of the burial service by liaising with relevant stakeholders including:

Registrars, Burial Clerks, Funeral Directors, Monumental Masons & Archaeologists.
Provide guidance and oversight to the burial teams but also carry out digging and back filling of lairs in support of service delivery.

Ensure the strict adherence to legislation, policies and procedures, including when locating, preparing and digging graves together with the completion of all required documentation and registers in an accurate and timely manner.
Workforce supervision & leadership.

To undertake the monitoring of service processes, including interments to ensure standards are being complied with.

To undertake the training and development of front line employees and to participate in training to keep abreast of service related issues.

Undertake grounds maintenance work as required.

To assist in monitoring for legislative compliance.

To assist in procurement and budget monitoring.

To undertake associated administration tasks as part of the burial administration process in support of service delivery .

To undertake risk assessments on operational activities and develop safe methods of work.

Organise resources (human, materials, fleet, plant and equipment etc) to ensure that these are optimised and used effectively.

Complete and submit relevant documentation on completion of jobs; check weekly timesheets; update work programmes, attendance records etc.

Assist with pricing of contracts and liaison with clients (internal and external), subcontractors, suppliers and members of the public.

The Individual

Significant experience in a cemeteries, grounds maintenance or landscaping environment, including leading front line operational teams.

Knowledge of burial ground legislation, landscaping methods and current best practice relating to cemetery management and maintenance.

Sound knowledge of tools and machinery used in burials and grounds maintenance services.

Practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes

Experience of Microsoft Excel, Word and Outlook Express Software packaged.

Must hold an Emergency First Aid Certificate or be willing to gain within a specified time period.

Appropriate certification to Institute of Cemetery & Crematoria Management (ICCM) Cemetery Operatives Training Scheme (Course 1 – Health & Safety &; the burial process) or a related subject, or equivalent experience.

IOSH Managing Safely qualification or other equivalent qualifications.

Effective organisational/time management skills

Ability to drive vehicles up to 3.5 tonnes with trailers over 750kg and hold an appropriate driving licence

Ability to operate small plant and equipment, including mini digger

Excellent interpersonal skills

Ability to maintain accurate records

Ability to prioritise workload

Resilience and ability to cope with changing priorities

Ability to solve problems

Self –confident and self –motivated

Ability to communicate well in written, spoken and electronic formats

Able to work unsupervised and on own initiative

Experience of working with public/good customer care

Ability to work effectively within a team

Ability to motivate a workforce

You will be expected to travel efficiently and effectively between locations within Moray to meet the operational requirements of the service. Due to the rural nature of Moray this is normally undertaken by use of a car/van.

Ability to relate well with people of different levels of understanding.

Ability to deal sensitively with staff, local members and the public.
Flexibility, approachability and empathy.

Effective communication skills; oral and written.

Ability to work as part of a team and contribute to service development.

Ability to work flexibly to meet the needs and demands of the service and to work outdoors in all weathers

 

closing date:  2nd August 2024

Starting salary:  £29745.04

37 Hours per week

 

For further info please contact Mr Grant Speed 01343 557052