Customer Services Team Leader/Registrar
- Bridgegate House, Irvine, KA12 9BD
- £30,894.57 - £33,616.80 per year
- Contract Type:
- Position Type:
- Full Time
- 35 hours per week
This position has expired.
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click here
An exciting opportunity has arisen within the Customer Service Centre based within Bridgegate House, Irvine. We are seeking a Customer Services Team Leader/Registrar on a full-time, permanent contract. This is an excellent opportunity for an enthusiastic individual to join a fast paced team within Customer Services. The successful candidate will have knowledge and experience in leading & developing a team as well as dealing with customers for a wide range of services. We encourage you to apply if you are motivated, customer focused, apply attention to detail and willing to learn.
For more details see the attached Role Profile below.
Before you apply, find out a little bit about us and why we are a Great Place to Work.
Staff Values & Behaviours
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
Further information on our Staff Values and how to complete behaviour based application form questions is available on the Council’s website.
For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
Preferred candidates will be required to undergo a Basic Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Please note: Successful candidates will be expected to meet the cost of the Basic Disclosure Check of £25 which will be deducted from your wages following the commencement of employment. For further information on the Disclosure Scheme please visit https://www.mygov.scot/organisations/disclosure-scotland/. For further details on North Ayrshire Council’s policy please visit http://www.north-ayrshire.gov.uk/resident/jobs-and-training/pre-employment-checks.aspx.
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
In Building – More than 90% of time spent primarily at a single base or location.
This post has been allocated the workstyle: In Building
More information on our workstyles can be found in our HR Guide: Workstyles. If you have any questions on the allocated Workstyle for this post, please ask at interview.