Project and Resources Officer - REQ03938

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The “Apply now” button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

*Fusion Assets,NLP LLP

NLC9

35 hours per week

An exciting opportunity has arisen for an enthusiastic, customer focused and confident individual to join our Facilities Support Services team. In this key role, you will assist in the effective and efficient support of projects and resources, cashless and catering online payments, customer complaints, carrying out audits and performance recording across our Catering, Cleaning, Janitorial and School Crossing Patrol services.

With an SVQ3/HNC/Apprenticeship or equivalent, in a relevant subject e.g. Catering, or Management, you will have extended work experience within a relevant field and be able to demonstrate continuous professional development.

To be a success in this role, you will have extended experience working within a facilities management environment, be able to demonstrate taking the lead in projects delivered within agreed timescales, have experience of dealing with customer complaints and be able to demonstrate an understanding of the catering industry. You should also have excellent organisational and IT skills and be an effective clear and succinct verbal communicator and concise written communicator. You must also have experience of providing management information and reports, and be able to demonstrate problem solving skills. Due to the varied nature of this role you must also have the ability to cope with multiple and changing demands and keep calm under pressure.

A knowledge of quality auditing and procurement, achievement of a food hygiene certificate, and operational knowledge of a cashless or online payment systems would be an advantage.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***