Visitor Services Assistant, Orkney Museum

Job Description

Visitor Services Assistant
Orkney Museum
28 hours per week
Temporary up to 31 December 2026

£31,883 – £32,124 pro rata
£17.47 - £17.60 per hour

You will be reporting to Visitor Services Officer, Orkney Museum.

Your working pattern is 28 hours per week between Wednesday to Saturday. We are happy to talk flexible working, where possible.

The purpose of this role is to contribute to the smooth and welcoming operation of The Orkney Museum by supporting visitors, safeguarding collections, and ensuring the building remains a safe and engaging environment for all.

We’re seeking a friendly, proactive individual to join us as a Visitor Services Assistant, helping to create a welcoming and engaging experience for all visitors. In this varied role, you’ll offer guidance around the museum, share knowledge about our collections, support customers in the museum shop, and ensure public spaces remain inviting and accessible. You’ll respond to visitor enquiries with confidence and courtesy, contributing to a positive and memorable museum visit.

Alongside front-of‑house duties, you’ll help care for the building and its collections by monitoring gallery spaces, following security procedures, completing routine administrative tasks, and maintaining high standards of cleanliness. As a key holder, you’ll also take responsibility for opening and closing the museum and responding to occasional out‑of‑hours alarms. If you enjoy working with people, take pride in practical, hands‑on work, and want to support the care and enjoyment of local heritage, we’d be delighted to hear from you.

The necessary qualification, experience and skills required for this role are detailed in the ‘must have’ section of the attached job profile. These criteria are used for decisions on shortlisting and appointment of applicants.

This post requires a Level 1 Disclosure check.

Applications close at 23:59 on Sunday 12 July 2026, with shortlisting taking place week commencing 13 July 2026 and interviews are scheduled for week commencing 20 July 2026.

For a discussion about the role, contact Kate Doughty at Kate.Doughty@orkney.gov.uk or on 01856 873535.

For information on applying and our recruitment process, click here for Information for Applicants.

We would welcome your feedback on our recruitment process.

Orkney Islands Council is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, gender, race or ethnicity, disability, religion or belief, sexual orientation, marriage or civil partnership status, pregnancy or maternity status or gender reassignment status.